Customer Ratings & Reviews

I have purchased several Geek Squad protection plans during my relationship with Best Buy. I have NEVER walked away from my using one of them without feeling I was treated fairly. If you are on the line trying to decide if you should go with them for extra protection, jump across to the Geek Squad side and be prepared to be taken care of! Don't let me down Geek Squad! You have my official stamp of approval.

I always get the 5 year warranty. For some reason my stuff always dies about 3 years and a month in and the 3 years warranty is done. Best Buy always has the best service people. It may take a while for them to get to you but they are great!

Hopefully we don't get to use this insurance, but it does offer the peace of mind you have someone to call if things go bad.. Thanks

The agents installed my Range very quickly and efficiently. They did a great job.

This refrigerator has tons of functions and all them work as described in the manual. I did not find any problem in connecting with wifi, Pandora, TV, AP, calendar. I do not have Samsung phone so I cannot comment. Cooling, lighting, space, freezer all found to be perfect so far. No leaks, very quiet, and obviously looks great. Only thing I miss from old GE refrigerator is the cup measuring system, which is not provided in it.

excellent service ! we are very thankfully about the service from geek squad

My Added Layers Of Geek Squad Protection Gave My Purchase A Sounded & Tried/True Bill Of Rights; Which Convinced Me To Sealed The Deal !

Kind of weird to review an extended warranty, however, I must say that it is super nice to see that all the information for it is right in my account on bestbuy.com. It will be easily accessible if I need it in the future.

Geek Squad protection always stands by their product

Warranty is good to have on all appliances just in case your appliances malfunction.

I purchased the 5 year warranty, cause you never know. I figured it’s a major appliance, that I do not attend to purchase again at least for a good couple of years.

This protection includes coverage for lost food, which our home warranty did not cover.

There when you need them. Needed assistance with a refrigerator, they sent someone out in a timely manner, ordered the parts, returned and finished the job.

We got this along with the Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator because... just in case! Hopefully we won't have to use it, though.

Love the frig it is a wonderful item in the house after the 15 days i found the same item for 999.00 at remart in Anaheim

So far so good ; they have been responsive though I have only engaged with them due to the installation, we will have to see how it is after a while.

Good, i like it.very smooth, I can move it very easily. Can hold a lot of food, and has the ability to cool extremely quickly

I have no idea how the nugget ice maker on my new fridge is going to hold up so it's a no-brainer to make sure this entire unit is under warranty. Also, the nice thing about the coverage is Best Buy will write a check for $200 to cover spoiled food if the fridge goes out of commission.

Haven’t had to use the warranty. Hopefully I don’t have to, but what they offer for the price is worth the peace of mind.

The guys get in the fridge without no issue very kind professionals 5 star to the team