Customer Ratings & Reviews

Very nice and efficient response to our call. All though the wait time was a bit long,

Given the life expectancy of my purchase, adding the 3-year plan would make it well worth the price of the appliance and the extra warranty.

I can’t stress enough how important it is to get warranties for any type of electronic. Best Buy makes it easy for me to take anything back in and get a replacement or a easy fix!

Highly recommend it. Had it on my prior Samsung fridge and it was used more than once. As a note, the repair needed was 3-4 times the cost of the extended warranty. It is expensive, but the additional peace of mind makes it a necessity

Getting a geek squad protection plan is a must on any and all products you buy. Having no worries and peace of mind is why you should get a plan with them. Just make sure to get the right amount of years your happy with and you will be good to go

[Employee of bestbuy] This is a great product I should have bought the 13cu ft but this still is amazing.

I purchased a refrigerator a little over a year ago and unfortunately began having issues with the ice machine. Of course theres never good timing for unexpected expenses. Thankfully with this protection I was able to get it repaired free of charge. Definitely recommend for a piece of mind when making bigger purchases.

I haven't had a chance to use the service agreement but if I do it's there very happy with my purchase

associate very good in working with me. took extra time

Protection warranty is peace of mind something that happens within 3 years or 5 years is better. Instead of buying new products if cannot fix. If not available to fix they will help to find the solution and customer service very easy to talk.

The crew installed my fridge and I just love it. I purchased the 3 year warranty just in case there was an issue.

I don’t usually buy protection plans but after going through 2 refrigerators I felt compelled. The price was right and the peace of mind was priceless. We have not had to use it which is great but it is there if we need it.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

Not worth the risk of not adding on an extended warranty. Too early to tell if it is a quality service.

They are the best at there services, help on time love it

This blind is so awesome. Works and looks great. Great product and good price

I purchased the Geek squad protection plan cause three years ago I had brought a Lg refrigerator and it was a piece of crap and my Geek squad protection plan had save me thousands of dollars. So that's why I had purchased the Geek squad protection plan again

Geek Squad is great service, if you are buying appliances abd or extended warranty. Sales person Garett was very helpful, and went with whole process of ordering with great patience and no pressure at all. I will highly recommend. Money Worth spent

The guys were very careful in the installation process as they had little room to maneuver in removing the old unit and installing the new unit. Took their time to ensure that no damage would occur during the removal and installation of the new unit.

excellent product plenty of space inside, the only bad thing is that the bottom door almost reaches the ground and hits your foot if you are too close.