Customer Ratings & Reviews

so far so good, thankfully I Have not had to partake in this yet

We love the four types of ice! There is also plenty of space even though it’s a counter-depth fridge.

Haven't had to use this yet, but it gives me peace of mind to know that if anything goes wrong, it's covered.

This is a great purchase, it saves you money when you buy extended warranty plans, get your freebies as far as things being removed from the house that they would normally charge you for and all the tech support you would ever need. It is a must buy!

I could not function without Geek Squad support. I have had their service for years and call on their help fairly often. Their ability to remote in and fix whatever is happening is priceless. Rarely have to take computer to store for service.

My geek squad protection plan always comes in handy I have it fit all my Appliances and textra and whenever something goes wrong they're Very professional and are a literal lifesaver

Soon after my freezer was delivered and turned on one of the shelves shattered. I called the Geek Squad and they they arranged for a replacement to be sent out a couple days later. Everyone was so nice and I am happy with my purchase.

Geek squad is alway amazing.very knowledgeable about all of the products they are selling and working with. I recommend it to everyone.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

My family really likes the functionality of this refrigerator. The space inside offers great storage and the side shelves provide room for larger items such as gallon milk containers.

Excellent company good service fast resolution, recommended

The 2 gentleman that delivered the refrigerator where so respectful and new what they where doing.

Had ice maker problems, one call and appointment made, no questions and in less than 10 days repair completed, no more issues

The Geek Squad protection plan seemed like a more affordable option than the TotalTech yearly plan. I haven't had anything break or need to be replaced but believe this will be a better value.

A great upgrate. All my food is so much colder and it saves more energy compared to my last GE. Easy to use and better with a iphone.

Excellent freezer firmy family. I like the controls being on the outside. Set up was easy since the delivery guys unboxed it and took the boxe with them. All i had to do was add the handle and plug it .

We always get the protection plan it really does save you in the long run if something goes wrong with your unit

We purchased a protection plan. We do that every time we purchase an appliance because this is going to a rental house. If the tenant has a problem, they can call the Geek Squad and get it taken care of.

I haven't used them yet for my refrigerator but for other purchases I have & they're great knows what they're doing

I always buy the protection plan. I have learned now though that you generally need to call the manufacturer the first year since Best Buy cannot help you if there is still a manufacturer’s warranty.