Customer Ratings & Reviews

I like the fact we are worry free with the product.

I come to Best Buy mainly for their Geek Squad protection! I have had to use them a few times and every time they were fast and efficient. It’s truly the only warranty I have ever bought that I have not regretted. I have bought for all my bigger appliances.

I'll admit I should have shopped around a little more before settling on this refrigerator being as finicky as I am about refrigerator noise. 3 main things I really wanted: (1) Quiet or silent, this thing is noisy! (2) 3/4 sized for less space, that it is. (3) Stylish design, the high gloss black with stainless trim is very nice looking. This open-box seemed like a deal (( ended up spending a little more because I though a big brand name would mean quality )), but I feel like I really should have just gone with the other lesser known brands I was looking at where the reviews said the units were SILENT and you couldn't even tell they was running. In this day and age there's no reason a big brand like Whirlpool can't make a silent fridge, even at this lower price bracket with a list price just under $500. I have a mini GE and it's 95% silent. The only good thing about this unit is that it's pretty efficient so the compressor doesn't come on a whole lot, but when it does you can surely hear it running. I've lived in many apartments that had similar sized refrigerators and they were all silent. I have this unit sitting in an open space in a spare room, I imagine an enclosure might make it slightly quieter, but not much. I'm considering buying some fire proof noise foam panels to cover the back opening where the generator is exposed to try and dampen the hum and buzzing noise. Having it in my storage room is its only saving grace since I don't have to listen to it in my living room, otherwise I would have dealt with the hassle of returning this thing. I've been using it for a couple of weeks now and will just deal with it. PROS: - Stylish and modern looking, nice glossy black mirror finish with stainless trim. - Reversible doors. - Nice 3/4 size. - No frost freezer. - Fairly roomy for the size. CONS: - Noisy, has a slight buzz/hum when compressor is running, you can definitely hear it from a next door room. Annoying! - No light in freezer. - Fridge light automatically shuts off after a minute. How annoying, I often rummage through a fridge much longer, so I have to tap the switch to turn the light back on. - No temperature dial, it's controlled with three little snow icons. Just use a dial, they work. No independent control of freezer temperature, it's all balanced through the main control. Luckily at its max setting things are cold enough. At the lower default temperature the fridge main area isn't cool enough. So put it at max. - The main door doesn't stay open at full exposure, which you need to slide out the produce drawer. The door always tries to close on you. Annoying! - The produce drawer has no rails, so it just sits on the bottom. - The protective plastic film that covers the doors has to be removed, it's impossible to get it all off around the handles without using a cutting tool like a knife or Exacto blade. The left over bits of plastic look terrible.

I returned two Whirlpool side by side refrigerators because of problems. One of them the fan kept freezing up. And both of them the water for feeling glasses constantly leaked and shot out over the drip area. Did not have much for lights inside either. This GE refrigerator is the best refrigerator I've ever had The lighting system the LEDs are fantastic. You can adjust the shelves it has two drawers but you can also add drawers which I bought off Amazon there was enough room to put them on the lower shelf and still have room for tall things The sides of the doors are big enough to hold way more stuff including milk and juices. The freezer also has quite a bit of room with no problem even the door space is great. It is also quiet. A lot of room for whatever you need. We definitely love our GE refrigerator freezer it is awesome.

We got notified the day before our scheduled date of a 4-hour window for delivery. The 2-technician crew arrived within middle of the time period and unpacked the new fridge outside before bringing it in. Once inside, they removed the old fridge for haul away, prepared the water line, assembled the fridge parts and completed the installation quickly. Excellent service. Thanks so much!

Since this was a major appliance, I figured I should get the 3-year plan and not 5-year plan. I chose the shorter plan on the assumption if something is going to break, it will be sooner than later.

This is the first fridge I ever bought myself. It looks great in my kitchen and is easy to clean. I wanted something with an internal water/ice dispenser to avoid water dripping down the front of my fridge. Love that everything is eye level and easy to find. Way better than a side by side or freezer on top

I hear 1, will someone go 2? I'll go 3. Going once, going twice... 5 year oh my goodness we have 5 years going once, twice, sold to the handsome young man over there. 5 year service protect is comforting for such a great purchase price.

It was a little bigger than I thought ao had to remove doors and freezer to get into the house. Wasnt very difficult just tedious and the instructions are not clear cut. Gives you like a parts break down (picture) of what needs to be done. Removing the water line was the most difficult thing to figure out. One would think they would disconnect it at the door hinge, but that is not the case. You have to disconnect at the back and the tubing runs through a bigger tube / channel. The water dispenser is flush with door, so I dont recommend trying to get something off the top by leaning on it a little. It WILL get you wet...lol. It has a lot of room by placing the icemaker in the freezer. I wasnt sure I would like this, but it isnt that bad. It actually makes more ice then most in door makers given it has a huge bin to dump the ice into. Overall it has been great. My only complaint is it squeals when filling. Not sure if its bad or just normal. Our last frideg did that and the pump was changed twice and still never fixed it.

I was certainly glad I had this coverage when my 2020 fridge began repeatedly failing after two years. In the end, after many, many frustrating phone calls, service visits and a difficult period dealing with Best Buy, their insurer, AIG, and the most difficult partner--LG-- I was given the full cost of my LG fridge to apply toward any available fridge at Best Buy. I was able to buy a great fridge, a new 5-year extended warranty, pick-up and installation and still have about $75.00 remaining, which was given to me as a gift card. The process was not easy but it worked and I know have a new fridge that I'm very happy with. The most frustrating part was dealing with world-wide call centers. Everyone was helpful but there was lots of dropped calls and inaccurate info.

Very happy with this purchase. Has a light inside so you dont need to turn on the lights to see inside. Nice size. Sliding basket also.

I purchased an upright freezer that worked great for about a year and then malfunctioned. We lost some of our freezer items, but I was able to get reimbursed and get a new freezer because of the 5 year GeekSquad protection plan! Thank you so much for the help!

Geek squad service is awesome they arrived on time and setup my receiver and explained it to me and made recommendations.

Best Buy honors its Geek Squad protection plans. I buy them for all my appliances, TV's and electronics. Definitely worth it since they don't make things like they used to.

Love my fridge.The features are very good and useful for meal planning. I know when an item is about to expire. Writing notes is awesome.

Excellent and fast, friendly service. I had a issue with my Outlook account and they were able to talk me through the issue, relatively easy.

I'm finally getting around to a review after buying this last spring. I bought this for maximum easy storage for everything out of my garden and meat storage.there is plenty of extra room for prepackaged grocery store food even with the beef 1/4 and my vegetable.its so quiet you have to look and see if it's even running.its easy to keep organized and the 3 baskets are a boon for the things you tend to grab the most.i am exceptionally pleased with this freezer and the deal I got on it.why would I pay more for those name brand snob brands just for the name.insigna brand has been fabulous for me and the little bit of money it costs for the geek squad coverage I don't worry about anything going wrong.the geeks have given great service on everything I've bought at best buy so I'm confident this was a smart buy for the money.

Purchased the protection on several different high end products, but never had to use it yet, "knock wood ".

Love the new fridge. It's gonna take a while to get used to as it replaced a built in sub zero all refrigetator. The bottles in the left side door rattle when the door closes. Ot looks great in my kitchen and the capacity is perfect. It's nice to have water at your fingertips. The ice maker is a nice feature. My sub zero was 29 years old and did not have any features. Just all refrigerator - no water or ice.

The agents who delivered my refrigerator were attentive to every detail. From making sure that it would fit through the front door, to making sure that their hands were clean and dry before offering to remove the packing material inside. It was a very hot afternoon, yet they were both very pleasant and courteous.