Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4550 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,550 reviews
  • Rated 2 out of 5 stars

    Pretty nice fridge but ice make is an issue.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, this is a very nice fridge. We had a problem after awhile with the ice maker though. Had it replaced free because we were under warrenty. The real issues we had were with the delivery people. The rudest and most incompetent people we've ever dealt with. The morons almost flooded our kitchen after they left. No one at the Geek Squad could help us. I had to personally go to the store and speak with a manager who gave us a small compensation. I will probably not buy any large appliances from Best Buy anymore. Too many problems with delivery people and customer service.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We’re sorry for the inconvenience that this caused you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Geek Squad is Great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is the best!!! Excellent customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't make a purchase of an expensive appliance without the 5 yr plan! Divide the cost of the plan by 60 months. Its a no brainer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare the rate to Homedepot warranty they are by far the best in price. Installation was fast and easy. Communication was very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the money to get a warranty for your big appliances. You always get great service if there’s a problem with your purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the way geek squad responds quickly to my requests.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Geek Squad team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone at the Best Buy store has been very helpful and always available to answer our questions. The Geek squad membership discount is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this stainless steel refrigerator for my house in California. The refrigerator was beautiful and added value to my house.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    # 1

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costumers service love the way they handle all the situations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always enjoy my Geek Squad Protection plans!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always relied on Geek Squad Protection plans for most of my major purchases, and have always found them to be reliable and timely in supporting my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always enjoy my Geek Squad Protection plans!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always relied on Geek Squad Protection plans for most of my major purchases, and have always found them to be reliable and timely in supporting my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! The guys delivered the fridge and was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator was delivered in timely manner and professionally installed and took away old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta go with Geek Squad protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for large scale devices bought at Bet Buy! Their Geek Squad service is what keeps me coming back to Best Buy, and not to Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my fridge in no time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will never go wrong with the warranty. Now days so much technology in refrigerators that anything can go wrong and is very expensive to repair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 insignia refrigerators with insurance The price $139.99 Times 2 refrigerator/freezer Just for the peace of mind Total cost $1401.58

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEst service protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Great price for 5 year protection and it gives me a peace of mind,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with ample space. Looks sleek and is easy ti clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie and Patti

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved us tons of money on little minor repairs here and there!

    I would recommend this to a friend