Customer Ratings & Reviews

Very quiet for its size. Loving all the extra space. Quality amd affordable. Great appliance.

Going to be a forever recordamo-nos forceje best frefigetation I purchase good deals

good plan to have when your in need, had a fridge that went out. called the squad and they came out like they promised and did good work

Purchased a new refrigerator and needed the protection plan. Refrigerator was repaired within two days.

Always willing to help me out even if my warranty expired but I’ve been coming yo Best Buy for Years

I can't recommend Geek Squad Warranties (or TotalTech) on large appliances. Their scheduling is a mess. First, they try setting up an appointment for a Geek Squad employee to come on Tuesday. They're supposed to call on Monday to set up a time window. They never called and never showed. So I called back on Wednesday and now they scheduled it with a third-party company. When I say "schedule", that just means Geek Squad sends them a request. The schedule is actually up to the other company, but they called to work out the real schedule. When the third party company arrives, they tell me they don't work with Geek Squad warranty. Geek Squad needs to send one of their own technicians, not from a third party company. When I call Geek Squad back and tell them the whole story, they just try scheduling with the third party company again. Round and round we go. Ask for a supervisor; sometimes that helps.

For an appliance like refrigerator, it is worth buying protection for few more bucks. Gives peace of mind. Geek Squad provides good service if needed.

They do a great job quick and get the job done right and are super friendly and respectful

We always get the extra protection plans. I am very glad that we do because there has been two items that we have needed it for over the years.

I love having the Geek Squad protection in place because I do not have to worry about the "what-ifs" in my budget. If I have an issue, I call the Geek Squad!

No complaints, works very well. Shipping was fast too

The extra support is so helpful. Geek squad is always able to support.

Great experience. Great customer service. No issues with our big appliance return/exchange

Geek squad is mad helpful and super tech smart people.

Got this since last refrigerator (LG) compressor crapped out just after five years service.

I like having a peice of mind if it breaks they'll replace it.

Worth every penny have it on everything I bought through them

I would never buy an electronic device without an extended warranty. It has already paid off in the past for me.

I always use Best Buy protection because you never know. Peace of mind

It's worth every penny to get the geeks buy protection no questions ask no hassles take care of you