Customer Ratings & Reviews

i personally advise anyone buying a major appliance to get the geek protection plan because you never know when you will need it and having this plan can save you thousands

Please! This guaranty is for 3 years, only paid one amount $85?? Confirm?

I feel confident that I have it but don't think i will need to use it. Great product

The 3 year protection plan is worth the money....gives me peace of mind!

So, I had to get this coverage... Just in case. I had a freezer that I bought from Best Buy, went out within 5 months, lost really expensive meat along with other frozen perishables. Had I had this coverage, it would have been reimbursed. Same freezer was on sale, used the difference for the plan. We'll see!

Very responsive when in need. Excellent service for apliance service

We had great service on our refrigerator delivery.

Didnt knkw i even had this . How awesome. Everything comes with extras when you buy from best buy

Helped my husband and I figure out what we needed to do with the issues we were having with our brand new refrigerator.

Purchased this unit over a year ago, very pleased with usage, no problems whatsoever, hope it will last as long as our previous LG.

6 yr old refrigerator broke down so we were in the market for a new one quickly. Best Buy for the win as they had the exact one we wanted n sale and available the next week. Install was well-done by their delivery team and we couldn’t be happier with the product and delivery install. Thanks Best Buy!!!

I have not used it yet but I am glad I had the opportunity to have a protection plan.

Seems to be an excellent value for the cost, and completely covers everything that I would expect and want.

I love the added protection! This is my go-to place for appliances with Geek Squad in the building, one stop shop.

I would definitely recommend the geek squad protection! We purchased it w/ our Samsung refrigerator. We had numerous problems with it and had a repair man come out each time to repair it for free. The refrigerator was finally not repairable after buying it 3 years ago. I was able to get a brand new fridge using the geek squad coverage! I also bought the geek squad coverage w/ the new fridge I got and will get it for whatever large item I purchase there.

I'm very happy with my Geek Squad service. The respond fast and their service is very good. I'm really happy I got it.

On all major appliances or products, I always purchase the Geek Squad Protection. I have contacted the Geek Squad twice due to installation issues on two separate appliances and found them to be responsive, professional and handled each installation issue perfectly - above expectation. Luckily, my appliances have not had any issues, however, I have total confidence in the Geek Squad if the need arises.

I have recently purchased a new refrigerator with the Geek Squad service plan. I have always found the Geek Squad folks to be easy to work with and they are exceptionally helpful. I hope to not need them for my new purchase, but I know if I have a challenge, they will provide great assistance.

Hope to not need to use it, but peace of mind knowing I have protection in the event I do. I have used GS protection in the past and it was well worth the small up front cost.

Mr Ed and his partner were on time, very polite and explained thoroughly what was wrong with my newly purchased appliance from Best Buy. I will be receiving a replacement in just a few days. I was very impressed by how thorough and knowledgeable they were in first trying to correct the problem.