Customer Ratings & Reviews

Great features, easy clean up. Beautiful stove and a well upgrade from my last one.

I did something dumb. I forgot my plastic dish was in the oven. I was preheating and smelled melting Barbie smells. Instantly I knew I messed up! I called the geek squad because I thought the racks were unsalvageable. The melted plastic had hardened seemingly everywhere on the racks! It also managed to drip below onto the bottom of the oven. I was devastated. When the tech came out he had special tools to remove the plastic and not scratch the special coating. When he left, the oven looked like nothing happened. I was so glad I got the geek squad protection plan!

Always always always always always always get the warrantee at best buy

They are easy to communicate with and well trained

I would recommend everyone get this when purchasing something from bestbuy

A must have, don’t hesitate or debate the necessity…

I purchase the protection, however I have not had to use it.

I purchased this Freezer less than 18 months ago and had it delivered. We returned from vacation 2 days ago and found it had died and all the meat inside was spoiled. I purchased the protection plan when I purchased it so I thought the repair would be taken care of easily and some kind of compensation for the spoiled product would be given. When I contacted the support team to have it repaired I found out just how wrong I was. Somehow I am supposed to pack up a large appliance and bring it to their store to have it repaired. I had to have it delivered so it goes without saying I haven't got the vehicle to do this or for that matter the physical ability. I am disgusted by the Geek Squad's service agreement terms which were NOT made clear at the time of purchase AND the protection plan I did purchase is not longer offered or available to read online. I will NEVER buy from Best Buy again as long as this is how they treat their customers.

I ordered this just a few weeks ago and I’m so happy I did. I love the soft close and I have kids that like to leave the fridge open and the beeping sound alerts them to close the door. That’s one less thing for me to fuss about lol. It’s so brings and the water and ice machine is perfect. I recommend this.

The fridge warranties are a must!! Please save yourself the trouble snd get it

I love the 5 years warranty for peace of mind. Best Buy deliverers a great service

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnn

The best peace of mind that comes with every best buy purchase.

Bestbuy really has great customer service. I highly recommend

Super easy chat online (used my phone) told them the issue, needed a repair man to check it out (he was super nice,and submitted my issue for a replacement..

Anytime you can get extended coverage you hope you don’t need it but you have that piece of mind that should something go wrong, you have help that knows what they are doing. I’ve used them in the past and they have been life savers. Highly recommend spending the little extra money so you sleep at night worry free as we all know anything can and will go wrong these days completely out of our control.

Called Geek Squad the day of my delivery because the refrigerator began making loud noises. Geek squad helped me connect with the people who could assist me. Long story short, Best Buy replaced my refrigerator within the 10 day return window and all has been good for 7 weeks:-)

Hopefully i won't ever have to use it! The price was reasonable and it provides me peace of mind.

The delivery guys got the refrigerator in place with ease. No bumps or dings and brought it through a very tight opening without issues.

Everyone needs a favorite store. Best Buy is ours. We have bought multiple appliances and electronics from Best Buy and have experienced a high level of expertise in dealing with the few issues we have faced. When it is broken, they know how to fix it and they do it fast.