Customer Ratings & Reviews

Haven't had to use it but good to know there is one in place in case of any troubles. Wasn't too expensive and love that they offered a plan!

Haven’t had to use this service just yet for this system but have in the past. Geek squad has always came through. That’s why I purchase it again

I always get the 5 year warranty. For some reason my stuff always dies about 3 years and a month in and the 3 years warranty is done. Best Buy always has the best service people. It may take a while for them to get to you but they are great!

Good peace of mind, knowing that the fridge will be fixed for the term of the plan.

Worth the peace of mind in case anything goes wrong

So our fridge we got was an open box and got this service to cover it in case something went wrong with it. Well one week out and the water dispenser went out. With the first call the tech ordered a new dispenser and had it shipped to our house and then came out and had it in the fridge with in 15 minutes. Awesome friendly knowledgeable service I would recommend it to anyone.

I have no idea how the nugget ice maker on my new fridge is going to hold up so it's a no-brainer to make sure this entire unit is under warranty. Also, the nice thing about the coverage is Best Buy will write a check for $200 to cover spoiled food if the fridge goes out of commission.

Have had the fridge for over two months now and has been great. Have water connected with filter and the water feature is great. Also a plus is the ice maker.

Used the Geek Squad twice for a dehumidifier. On both occasions, the service was prompt and seamless. Will definitely the service/repair warranty by Geek Squad

I truly enjoy the 5 year Geek Squad protection as it makes it so much easier if there's a problem with the product that I've bought from Best Buy. I always buy protection for this reason.

i hope i never have to use these guys my product is very nice and running they are asking for a reveiw so here it is

The delivery was fast and as expected. Will always use the squad for delivery and installation.

They were so helpful when we had an issue, thinking they would just send the replacement part, they ended up replacing our appliance all together in just a couple days free of charge and no questions asked. Well worth the money.

Sears Outlet and other vendors want substantially more money to cover the same product. Best Buy is very up front and clear with what is covered and what is not covered in their warranty. I was pleasantly surprised to find that my LG counter depth had a $200 price to cover the unit for five years. I'm genuinely not worried about any noises or issues because I know i'm covered.

Kind of weird to review an extended warranty, however, I must say that it is super nice to see that all the information for it is right in my account on bestbuy.com. It will be easily accessible if I need it in the future.

Love my refrigerator work very well will tell a friend

Awesome warranty for great quality products, Trustworthy

Haven’t had to use the geek squad yet. They are always helpful if you have any questions.

Delivered the refrigerator timely and were very careful when moving through tight areas.

Very happy with new refrigerator and Best Buy’s customer service and percs for doing business with them