Customer Ratings & Reviews

So far have not had to use this, glad to have it as gives a peace of mind for things to break down or that at least for a while, have always took the Geek Squad Protection out in the past never had a problem to get things fixed being under the Geek Squad Protection

Love how easy to clean and spacious shelfs. Only rhing i dont like is the slow ice dispenser and small capacity. Keeps food cold and plenty of room

Very happy with new refrigerator and Best Buy’s customer service and percs for doing business with them

I love Best Buy warranties because they are great whether it’s for an appliance, flat screen TV, or computers. I have purchased these items and warranties over many years.

We love the fridge but realized it does not have enough storage. We actually had to purchase some storage containers which do work really well… otherwise we do love the fridge

Delivered on time as promised and friendly service .

Good idea to get something like this to protect your purchases

I had to contact Geek Squad for a problem with my recently purchased washing machine. Because it was still under the machine's 1-year warranty, they had me contact a local appliance repair service. I was told that Geek Squad would handle the repair themselves after the manufacturer's warranty expires.

Damian and Ryan were able to fight through several computer and order glitches to exchange a refrigerator for the one I originally wanted. When the system dropped my warranty, the were able to gift it back to me. I am so grateful I went in person and had this handled by these two professionals.

Delivery was good and delivery guys were friendly and haul off was good as well

Always nice to know you have the peace of mind and that your purchase is protected

I've never used the warranty, but for Plus members the value is tremendous and would be hard to be as bad as most manufacturers warranty.

We always get a warranty when it comes to purchasing refrigerator and dishwasher

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

My Fridge failed and they could not find servicer. They replaced it with a LG side by side and refunded me the difference. I now am so much better off with the LG. This service is worth purchasing when buying a new refrigerator. They came through.

I think all major purchases should have a warranty on them. I never buy without one.

Great performances by Maytag better than LG and Samsung

Geek squad - Installed refrigerator, noticed small dent, but they left all the packaging and tape inside. Was a challenge and took us a long time to take all the packing components & tape off. Very challenging trying to figure out how the shelving went in especially the shelf that has a mini moveable shelf. And the plastic bin shelf that goes over the beverage center does not fit correctly and is crooked in how it sits.

Happy to report I haven’t needed the Geek Squad as yet. Happy to know they are there to depend on.