Customer Ratings & Reviews

Great value for a 3year plan. Hopefully i won't have any issues with my refrigerator, but if so im happy to know i can depend on geek squad to solve the issue.

The 5 year extended warranty is a better offer. Originally we had the 3 year but since it got close we feel the 5 year will give us more time in case anything happens

I purchased a 5-year protection plan for a fridge which was delivered to a rental property. It is a safe thing to do since it is a rental. If anything goes wrong, the tenant can call and get it fixed.

This was a bit more than I wanted to spend, but I purchased the 5 year plan. I like the ruined food coverage, and with supply chain issues, felt it was a good value. Hope I never need it.

Geek squad did Great job quickly getting everything taken care of…very personable and explained the process so that there was no questions.

I always trust Geek Squad to provide the best service.

Easy to setup a Service Request in case something breaks down.

Definitely worth every penny. Got open box fridge with issue and they replaced it without any questions.

Extremely satisfy with our Brand New Samsung Refrigerator:) I highly recommend purchasing the protection plan! I chose the 5-year plan! Keep up the great work Best Buy! #1 in my book:)

Love having this protection. Had an issue with my refrigerator and they could jot locate anyone in the area to fix it so the plan relaxed it with a brand new one. Makes you feel good to have the coverage when you need it.

I would always recommend geek squad protection they replaced my refrigerator with no problems brought it to me set it up in my kitchen very much worth the money

it s great service in BB . i am happy with a GEEK SQUAD service. i d recommend it to everyone. happy

It’s good to have extra warranty specially in big electronics.

I purchased this policy because it was 1/2 price and was the same price I would pay to get a backup device installed in my car. So for the same money, I got the install and year of geek squad service. I saved on my Apple care too. If the price was 150 a year again I might buy it again.

Replaced fridge when warehouse sent wrong fridge by mistake and offered me a gift card for the inconvenience.

The warranty is good but there are a few items you should red in fine print. As with my experience with broken TV, the item is taken and they can take time to repair it and you will be without the appliance for a few weeks. Bestbuy tries to sell it to you. Often unnecessary if too expensive. Take it if you must

The geek squad were so helpful and even though the fridge was so big they did a great job bringing it to my house.

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

Love this refrigerator however, had to have it serviced after only 3 months due to poor installation. The large round ice cubes are funa dn a real hit with the little ones. They last a long time so are also functional.

Great to have this peace of mind for the expensive appliance. Hope to never have to redeem. Great option, though!