Customer Ratings & Reviews

This item is good Since I bought it, I never got any problem, and then gave me any trouble

BestBuy has a professional Team for Installation and they did a great job with all my Installations. There protection plan is a gem because they really take care of their customers. I would recommend this to everyone. I would never think anyone other than Best Buy specially for appliance purchases. Very good service and trouble free installation. Thank you Best Buy we love you. We like your guys dressed up professionally and courteous with their customer centric attitude. I am a big fan of Best Buy total tech support and plan to keep it every year.

Refrigerator was delivered making a noise. Geek Squad arrived and immediately noticed the condensor was bad and removed it and replaced it with a new refrigerator the following day. Always knowledgable and professional. They are the difference between purchasing elsewhere and at Best Buy!

Amazing protection plan would buy.this 10 times over again.

Our refrigerator has operated without any issues since we purchased it in 10/2023.

This protection plan has always been worth while for me and saved me quite a bit of money over the years especially after the standard warranty expires.

It’s always a good idea to get an extended warranty. We have used the services of the Geek Squad and they are efficient, knowledgeable and easy to book

Good value, worth the money and peace of mind. Great technicians.

Haven't had occasion to call them for anything. Installation of our fridge & oven went fine. They did however, in their cleaning-up, take the box the Microwave was packed in-unknowing that the template for mounting the microwave was printed on the box! I created my own & my wife & I hung it without incident.

Let's face it these days machinery appliances and technology can all fail, and they usually do. But if you have this kind of protection especially from Best buy you can't go wrong. What's better paying a few dollars for 5-year protection or paying several thousand dollars down the line because you didn't buy the protection in the first place?

Great service, very helpful during phone contact with questions.

Best decision I have ever made! No problems, no hassles, no drama!

Naomi provided phenomenal customer service during pickup

Love my freezer / refrigerator and the warranty assures me that it will last

Have not had to use this plan yet but feel it was a Great decision to purchase this plan .Thanks Best Buy your Home Delivery was very helpful and friendly I know the Geek Squad will be just as efficient if ever needed !

We did extensive research before purchasing a refrigerator. We discovered that regardless of what brand you purchase, the most frequent part to need repair is the icemaker. In fact, several salesman told us that if you own the refrigerator for long enough, it's only a matter of time before that icemaker gives out! We actually wanted to purchase a refrigerator without an icemaker for that reason, but finding one of good quality without the icemaker proved to be especially challenging. And because we had just suffered the loss of our current refrigerator, we realized how tough it is to be without that particular appliance! The price of the protection plan was definitely worth the peace of mind for us. I love the fact that it even covers food loss. The geek squad has proven to be friendly and expeditious. We would purchase it again!

5 year geek squad warranty is a great deal. It is much better than manufacturer

I fell in love from the first-time I saw it. Just so happen Beat buy had one on open box. Must have.

The Geek Squad people are always kind, knowledgeable and well with having the membership!

It is always to be surprised by the stress free purchases and this was one of them.