Customer Ratings & Reviews

We purchased this warranty in case something happens with the freezer and we were to lose the food that is stored in there. Great value for what it covers!

[Employee of bestbuy] Worth the money we definitely consider buying it again

I love every part of it. Very well recommend for any one.

Took really good care of me, very helpful and friendly.

bought the service plan customer service let me buy though it had been almost 60 days since purchased bought the kitchen aid refrigerator on an open box deal at $1050 discount of 2800. stole another at best buy lol

this was a good service done on time we are very glad.

Very helpful and organized. We were able to get appointments right away to fix our appliance.

This protection is always a good choice because it extends the warranty given by the manufacturer and we think it’s a good value or insurance.

Geek squad service is a mist qoth them. Always comes through and always going above and beyond to make sure you are taken care of. Completely satisifed.

I purchased geek squad protection for all my products I purchased. I was recently disappointed when my dishwasher stopped working and I called to set up a service apt. There was no one on the geek squad team that could service my product. I don't see a point in paying for a protection/service plan if they don't have technicians on their team to service the products.

Havent had to use yet but i never had an issue . I like that the olan is 5 yrs lowes went form5 yrs to 3yrs so wont be buying from them.

All in all, this is a very nice fridge. We had a problem after awhile with the ice maker though. Had it replaced free because we were under warrenty. The real issues we had were with the delivery people. The rudest and most incompetent people we've ever dealt with. The morons almost flooded our kitchen after they left. No one at the Geek Squad could help us. I had to personally go to the store and speak with a manager who gave us a small compensation. I will probably not buy any large appliances from Best Buy anymore. Too many problems with delivery people and customer service.

Have not had to use the service.. hopefully never have too. Product is good

Can't say much as I haven't had to use Geek Squad to help with anything so 5 stars for now.

Haven’t had to use the warranty as of yet the fridge is to new.

the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer

Geek squad accomodated my return and exchange quickly and efficiently

I think this is worth the money. I am not super tech savvy so this will be a great asset when I have any problems. They are going to come out next month to install all my purchases.

This warranty is well worth the price because it is much easier to use than the manufacturer's warranty.

Bought the warranty but hope I don't need to use it. Love the freezer!