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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4570 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 4,570 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on with purchase when we order our tv for the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experiences. All staff is very knowledeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The fix it crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how many times I cancel on you. The squad is always there for me.. Thank you :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator is excellent, I use it to store desserts and it is super spacious and easy to clean, I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the warranty is a good idea. A must have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge ...! soooo roomy ... ice maker is awesome... great lighting ...!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chest freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chest freezer doesn’t need the geek squad. I don’t know what else I could say to finish this. This is the most I’ve written about one item. Hopefully, I’ve got enough words in dissatisfy you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Little freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the size it holds a lot of food, but not so large it cant be easily stored. I would have given it 5 stars but this is my second one as the first one lasted 1 year and 2 months. They had a close out deal and i did buy the extended warranty this time. First issue with any insignia purchased appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator has operated without any issues since we purchased it in 10/2023.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like that my product and food is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my freezer / refrigerator and the warranty assures me that it will last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the options for this icemaker and water dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Reliable Warranty for Peace of Mind"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad 3-year warranty with my Insignia 7 Cu. Ft. Upright Freezer for peace of mind. While I haven’t had to use the service yet, it’s reassuring to know I’m covered for any potential issues. The process of adding the warranty was simple, and based on Best Buy’s reputation, I feel confident that Geek Squad will deliver excellent support if needed. It’s a great option for anyone looking to protect their investment!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase , replaced an LG !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, enough for a family of 4, the ice maker does not take up half the space as many do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New refridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge. It's gonna take a while to get used to as it replaced a built in sub zero all refrigetator. The bottles in the left side door rattle when the door closes. Ot looks great in my kitchen and the capacity is perfect. It's nice to have water at your fingertips. The ice maker is a nice feature. My sub zero was 29 years old and did not have any features. Just all refrigerator - no water or ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Works perfectly in the space and I can even roll it out to clean behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good Since I bought it, I never got any problem, and then gave me any trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little bigger than I thought ao had to remove doors and freezer to get into the house. Wasnt very difficult just tedious and the instructions are not clear cut. Gives you like a parts break down (picture) of what needs to be done. Removing the water line was the most difficult thing to figure out. One would think they would disconnect it at the door hinge, but that is not the case. You have to disconnect at the back and the tubing runs through a bigger tube / channel. The water dispenser is flush with door, so I dont recommend trying to get something off the top by leaning on it a little. It WILL get you wet...lol. It has a lot of room by placing the icemaker in the freezer. I wasnt sure I would like this, but it isnt that bad. It actually makes more ice then most in door makers given it has a huge bin to dump the ice into. Overall it has been great. My only complaint is it squeals when filling. Not sure if its bad or just normal. Our last frideg did that and the pump was changed twice and still never fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year geek squad warranty is a great deal. It is much better than manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Geek Squad protection. It is well worth the money.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Fridge is not what i expected

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker not putting out much ice...idk just seems like the fridge is too bulky...almost feel like its a cheap fridge....but the others were too expensive...guess we get what we can afford..

    No, I would not recommend this to a friend