Customer Ratings & Reviews

We purchased the 5-year protection plan with a new refrigerator. We had multiple service calls on it, including two issues with the in-door ice maker. The first time, components were replaced without issue. The second time, parts were not available. After a 30 day wait for replacement parts that were still not available, we received 100% of the original purchase price of the refrigerator towards a replacement. Receiving the credit for the original purchase price was pain-free and much simpler than I thought it would be. The new refrigerator has been solid, the the five year protection plan was well worth it.

Purchased the protection on several different high end products, but never had to use it yet, "knock wood ".

GREAT SERVICES AGAIN !!! I had purchased a refrigerator about a couple weeks ago and feel very satisfied with the team people from BEST BUY Company. I returned and made another purchase afterwards … a dryer and also received another excellent services from your team of employees at your Mira Mesa company. Definitely I shall continue to make my purchases from your company when I needed of something and also refer your services to my friends on your reputation . Thank you !

love having the protection. it a piece of mind and all have to do is call BB and they handle it all for me.

I really like getting the extra warranty for my products I really do not care for Allstate but I guess somebody else had to take over from the other company that screwed us selves over I just hope Best Buy stays on top of things and make sure when a person needs to get a new product with their warranty that they keep doing what they've always done for me and take care of me because I actually love going to Best Buy and buying things I hate buying crap off-line

We purchased this refrigerator because my mother-in-law had one, and we loved it. We had a Samsung, but was not impressed. This refrigerator is very quiet and efficient. It keeps my vegetables, fresher, longer. It does stick out about 8 to 10 in.² past the countertop, but where we have ours, it doesn’t matter. It was very quick to cool down upon delivery and we have not had a problem with it whatsoever. We love this refrigerator and we would recommend it to anybody. The bonus was it was on sale, as well. Great product all around.

I haven’t had to use my geek squad service yet and I hope I don’t have to. But it’s very reassuring knowing that they are there if I need them. Great job guys.

OUTSTANDING!! They were prompt, accomodating, and very very nice. Ron and the other gentleman that came answered all my questions and were incredibly helpful. Can't say enough great things about this team. I was apprehensive after reading the online reviews and seeing horrible install pictures, but my experience was the opposite. (Maybe it's because they were not subcontractors and actual Geek Squad techs.) I would give them 10 stars if I could.

The Geek Squad protection plan is good to have in case your product has an issue

The sales guys was wonderful and reminding me about this so I bought it to make sure that my fridge will be running smoothly

I’ve been using the Wirepol refrigerator for a month now, and I’m really impressed with its performance. It cools quickly and has plenty of space . The sleek design fits perfectly in my kitchen, and the energy efficiency is a great bonus. Overall, a reliable and well-built appliance—highly recommended!

I love protecting my assets, it gives me peace of mind. I haven't used it until now, but it's better to be safe.

I always buy LG products because their products are well designed, last longer and the quality is good.

This has been a great fridge. We've had it for two months now and we love it. The interior lights are great for seeing everything in it, and the LEDS are a nice change from the standard old lightbulb. The Fourth Drawer is nice, but it takes some getting used to. We use it for kids snacks and beer. Awesome combo? You bet. With the divider, it's easy to separate the two. The divider does not lock, so be prepared for your wine and beer bottles to roll around, unless you're careful about arranging it all. This fridge is big. I mean, it looks kind of silly in our outdated kitchen, but next year's remodel will fix that. There is a lot of storage, but you will not use all of it unless you are careful in your organization, both in the fridge and freezer. When you have leftovers, fruit, pizza boxes, etc., it's easy to forget about that yogurt in the back that you opened last week... Bottom line, buy this fridge, especially if you are looking for a big fridge that looks great.

The chest freezer doesn’t need the geek squad. I don’t know what else I could say to finish this. This is the most I’ve written about one item. Hopefully, I’ve got enough words in dissatisfy you.

The refrigerator works well. Just started having trouble with the bottom freezer. Called, spoke to an agent, came out quickly and was told what was wrong. Repair is coming. Thanks for quick response. Still love my fridge.

Space saver . Does a great job cooling as well as fitting in the limited s0ace we have for it .

Geek Squad was great. They paid attention to me, listened and came and gave an immediate fix. I was very happy with all of it. Thank you.

I love the refrigerator I purchased at Best Buy although once getting it home I realized I needed a wider front door but was able to work magic with only a couple standard tools was able to easily take doors and drawers off and we now have a new family member that also is insured at a low cost. Hope to enjoy it for years to come.

So far so good! I get the service plan on most things I buy from here an haven’t had an issue yet