Customer Ratings & Reviews

I hope I done need to use my warranty but I have piece of mind knowing that if something goes wrong, The Geek Squad will come and fix it!

Haven’t needed to use it, but glad it’s there as an option

Can never go wrong with the Best Buy five-year warranty plan. Worth the weight and gold and the price. We’ve been buying warranties for over 20+ years on different products and we’ve only had to use them twice.

This service is great. The crew comes out right away if there’s problems. They’re easy to talk to and are very responsive no matter what the issue.

It’s good warranty. Not much to say. Had no issues

It better be good for a repairs. I didnt buy it for anything but that⁸

I am very happy that we decided to purchase the 3 year Geek Squad Protection. They did a wonderful job installing the over the stove microwave. We also had them come out when bought a new remote for our TV & couldn't figure out how to set it up. The Geek Squad came to our home & had it working in minutes. They have also added extra anti virus programs to our computers. When my protection plan expires, I will be sure to renew it!

haven't had to use this yet, and hoping i won't, but i have heard good things...

I bought this Geek Squad protection plan because of the good experiences I have had with them on my other electronic devices that had problems way over my capabilities to handle. They have fixed my devices in timely manners; I've learned to trust them. Also they are in-town and convenient to me.

My wife loves this microwave. Works quickly, and quietly. Connects to Alexa to turn on the light and fan as needed while cooking. Don’t have to touch the buttons while hands are occupied. Plus, the minimalist design fit her desires in the kitchen.

After waiting for several months for the delivery and installation of our new dishwasher, I was thrilled to know that I could add the protection contract after the dishwasher was installed. No sence in putting it on at the date of purchase and wasting 3-4 months of the contract.

Definitely get the warranty on a dishwasher regardless of the price. Dishwashers breakdown easily. Worth the extra cost.

They responded very quickly. And were proactively monitoring the status of my damaged item.

The agent mounted my TV and connected all of my devices.

Good the GEEK SQUAD was very helpful and he did a wonderful job

Good Protection and best price for my security to my money

The cost of extended warranty from Geeksquad is a great level of comfort and when things go wrong it more than pays for itself.

All my appliances and electronics are always covered by geek squad protection! Ive never had an issue with technicians they always do a very good job and are very professional.

THEY TRIED SEVERAL TIMES TO FIX MY STOVE, AND ONE TIME IT EAVEN WORKED FOR 10 MINUTES. SOMETIMES THEY WOULD HAVE PARTS SENT HERE THEN COME GET THE PARTS AND TAKE THEM BACK UNOPENED. BUT DID COME SEVERAL TIMES AND REPLACED THE SAME SWITCH THAT WORKED LIKE THE OLD ONE (NOT AT ALL). I CALLED MANY, MANY TIMES BUT THAT DID NOT WORK EITHER ,GUESS I'M OUT THE COST OF THE FANCY STOVE AND THE COST OF THE GEEK SQUAD PROTECTIN PLAN ,BUT A COUPLE THOUSAND DOLLARS AINT NO BIGGIE HUH.

Have had a little over 2 years now. So far, so good. It will occasionally go thru some cycles where some strange sounds are made, but everything working fine so far. Water dispenser doesn't shut down quickly enough, so you have to hold "1--1,000" before pulling out your glass. The french doors on this model do NOT close on their own when both doors have been opened. This can REALLY be annoying as most people expect the fridge to close when you swing them shut and walk away. Not with this; the left door has to be closed first, then the right side. Really stupid design. My neighbor has a KitchenAid french door model and hers swing shut as one would expect. For this reason alone I would say go with the KitchenAid.