Customer Ratings & Reviews

Since the Geek Squad provides great service, we always add the extra protection on

Smooth and easy, professional and timely. Couldntbof done it by myself.

I ALWAYS PROTECT MY MAJOR PURCHASES, i HAVE NOT HAD AN OPPORTUNITY TO USE THE PROTECTION YET

The repairs are performed by a third party and their communication is horrible. My bosch dishwasher stopped working at 17 months, the repairman said it was beyond economical repair and they would replace it. It took one month and over 10 calls getting passed from representative to representative to finally schedule the replacement. I had purchased a 5 year protection plan, they now said after the unit is replaced the protection plan is void and I need to purchase a new plan. They decided it was cheaper to replace rather than fix it, now my 5 year protection plan is voided after only 17 months. SCAM!

Best to buy it than to be sorry. I did not use it so far. The product works well

worth every penny, there is a peace of mind that comes with knowing you are solid for 5 years

New Duel Fuel Stove has so many options that we wanted to be covered with additional geek squad service should we ever need as this was a big investment.

You really can’t be without a service plan when you buy big products or appliances

As long as geek squad does the installation it is worth it. Some of my products were installed by Best Buy’s third party installers and needs improvement. Geek squad mounted the tv and did a good job.

Geek Squad is great to have and the people are awesome at besybuy.

good looking and delievered as scheduled. always up to date status on delivery which is extremely helpful

This product does what it's designed for. If we ever have an issue they are there for you

Good service and customer service. Always there when needed.

You would be foolish not to get the Best Buy warranty. You can never predict the reliability of the unit and getting the warranty gives you peace of mind.

I have not had the opportunity to use the geek squad for my stove but I used the geek squad before on another item. I feel confident that I would be taken care of.

I got the protection plan for our microwave. Have used it once since then. The issue was resolved very efficiently and in a timely manner. Really happy that I got the extended warranty.

I got the protection plan for our microwave. Have used it once since then. The issue was resolved very efficiently and in a timely manner. Really happy that I got the extended warranty.

No need to call yet, but I am very happy with the product as I received it. Having the warranty helps me stay on budget without any unexpected expenses for an essential appliance!

Geek Squad protection plan is a great thing to have, hope I do not have to use it but if I do it will be there.

I always protect all of my purchases with the 5 year Geek Squad plan. Highly recommend to protect your expensive Application/Electronic devices. Never had an issue making a claim