Customer Ratings & Reviews

Geek Squad always does the job right, having the extra warranty is a good thing for any problems with your purchase.

Good to have if u need to have service work done . Worth the money .

I choose geek squad coverage because they have their own team of technicians. I had a small issue with the refrigerator I purchased at Best Buy and called geek squad. The issue was handled quickly and correctly. Much better than relying on LG.

Absolute needed. I have had to replace every appliance I purchased in 2020. The geek squad team is great to work with.

3-year protection living its promise. Didn’t use it but safe to have.

I received a confirmation email with all of my details shortly after delivery, seems to include what I had expected. Not yet needed, unable to comment on the actual process at this time.

I always get geek squad #Warranty to protect my investment

In just one phone call, they fixed my concern without any hassles. When they found out that my tv is beyond repair, they replaced it with a better one in a matter or 2 days. I would always and will patronize the geek squad services.

I never buy a major appliance without the extended warranty. My last dishwasher had over 6 service calls. Hopefully geek squad is as good as the one I had with NFM.

I purchased this since my existing model - Kenmore Elite - died in about 3 years and repair was too expensive. Can't tell if the 5 year warrantee will work until the microwave's warranty expires.

Best customer service, helped to purchase additional warranty.

GREAT YEAR PLAN FOR ME TO UTITIZE IF MY STOVE EVER GOES OUT. BUT HOPEFULLY IT WILL NOT AND IF IT DOES THIS 3 YEAR WARRANTY WILL ALLOW ME TO FEEL AT EASE AND PLEASE WITH THE SERVICE.

Plan is for 5 years on all appliances--price was amazing. Based on my past experience with Samsung I most likely will not need to use this protection plan, If I do need to use the plan, I'm confident I'll be totally satisfied with their service

Geek Squad is one of the best warrantees I ever had.

Although Best Buy does not pressure you in getting a protection plan, I strongly urge anyone purchasing appliances these days to get a plan. Appliances are not made like 20 and 30 years ago, and it's a good investment.

Love this fridge. Used in basement for extra storage

While confident our new range will work fine, the Protection Service is a good "insurance" policy covering a more expensive purchase.

Great product and coverage! Always there to help when we need it!

Considering the sale price of the dishwasher it was a no brainier to pick this up

Was great used for appliances I bought but sold the house now bought totaltech in new house!!!