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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3632 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,632 reviews
  • Rated 5 out of 5 stars

    Our Go To for home IT and appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved on new installations by being a part of Geek Squad. Excellent backup when we have questions or when something doesn't seem to work. Better than Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice refrigerator. Has a sleek look and fits space well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this review is for. Did not show me what this was for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad always been good to me with good customer service and response. No complains here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty, I’m glad to have not used it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty, I’m glad to have not used it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed my stove and over the range microwave. They were professional, clean and very polite. During our Covid times I was most impressed with the protections they took.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad helps quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geeksquad protection is a saver for my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics and appliances form BEST BUY because of the offer and ease of use of the GEEK SQUAD warranty. Easy to use and no questions asked if you have to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher we use it alot and it works great. Its also very quiet♡

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. Have used it on refrigerator and washing machine. It has more than paid for itself. Easy to schedule.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    The Geek Squad set up the range corectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew delivered our range and installed it in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extended warranty as a precaution. I haven't used, so I can't rate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were very friendly and professional. They paid close attention to detail in unpacking and setting up the fridge and asked if we had any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired my oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was polite and fixed my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy transaction. Great communication. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying all my appliances at Best Buy for a long time. I always buy the extended warranty. I need the peace of mind that any repairs will be free of charge and have had some even replaced if they could not be fixed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is foolish not to get a service protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is foolish not to get a service protection plan. things just plain were out and stop working the way they should. Best Buy is at the top of the list.m Best Buy will make it right you may even get un up grade, I have!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this for a washer and dryer, and it’s amazing broke down a few times and geek squad always come through. By far the best protection program on the market

    I would recommend this to a friend