Customer Ratings & Reviews

Sometimes I feel like these services are a rip off, but the last few appliances that I bought have failed within 2-3 years and I was glad that I had this protection.

I don't know why I keep purchasing these, except that they provide peace of mind. I have only used a warrant once in 20 years, but when I did, they replaced the item immediately.

I always feel more comfortable with the protection plans offered. You never know with the advance electronics in these appliances now, when something can and will go bad, you have piece of mind with the protection.

It was great i was happy i coulg complaimt thank yoi

Geek squad is great. I called for a home reoair they were here in a couple days. Fixed my issue and gave me tips on how to care for my appliances.

Awesome there if i need it picked up a microwave for my aunt and she lives about 2 hours away so i wanted to make sure she's protected

I always get the protection plans with everything I buy at Best Buy as for different reasons sometimes things happen out of your control and always the Geek Squad has always solved the problems quickly without question.

The service plan is a great deal and it works when you have a problem with your washer dryer or dishwasher I recommend

Once you do get to part of getting appointment to get serviced you are good to go. But it's the part that trying to set up appointment is really really super hard. You will reach to the point of feeling like throw your phone to any wall beside you before you get someone who speaks enough English to understand you want to set up service time with Protection plan you have bought. Some days you will get through, somedays you won't. Take your pick But I would say it's still cheaper to go through this than actually not having any protection at all since you might be lucky to talk to someone

I haven't got to use the extended warranty yet but hopefully everything goes well

I like the geek squad warranty. Less hassle than dealing with the manufacturer

Having that extra few years of coverage on an item in very reassuring, just the fact that you have one less thing to worry about for an extended period of time

Have to purchasing similarequipment somewhere else without the extended warranty I wasted my money in the past. My new motto for appliances is, " buy it don't be foolish "

I absolutely purchased the 5 year standard geek squad protection for the new microwave

I have had so-so experience with Geek Squad in the past with cell phones, but since this is covering an item not under contract, I expect that I will have far better experiences with it is needed. So far, so good.

The agents quickly and accurately installed over the range microwave.

Very professional and must have especially when making large purchase. The squad make it very easy and manage everything around your purchase.

WORKS GREAT! .........................................

Dishwasher wasn't working well and they sent a repair person that came quickly and was very professional and gave us good maintenance tips.

My Kitchen Aid double oven was close to $3K. It already died within 2 weeks of installation and had to be replaced. Great comfort in knowing I have protection for 5 years