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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3632 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,632 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new CAFE refrigerator and I love it! They were quick and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a decent value not a good as Lowe’s because Lowe’s gives you back 30% if not used by the end. But, this plan covers everything except you blowing it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the coverage and Best Buy associates were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure yet- have not had to use the service- most of the time the value is not there- time will tell. Five only because of peace of mind...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a product without it since things aren't being made like they were 'in the old days' when things lasted for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a product without it since things aren't being made like they were 'in the old days' when things lasted for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time. Installed dishwasher and was gone within 30 minutes. Excellent professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free sleep with the geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually needed this with the first unit I received. Replacing it was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have Geek Squad service protection for my electronic equipment. Knowledgeable crew and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed our dishwasher quickly and professionally. He even tested it and explained a few functions. They removed all the packaging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hooked up washer and dryer. Was on time and good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty Beats the Competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad extended warranty/service protection. Competition offered very limited extended warranty that was inadequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add these protection plans because when something goes wrong best buy and geek squad step up and help out with fixing or replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection always in time, good quality and nice customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some guarantee for microwave, havent use it yet recently bought the microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yr geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used their warranties on past and they proved invaluable.. and I wouldn't buy a expensive appliance without protection especially living in swfl where brown outs are all too common...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG RANGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 YEAR WARRANTY IS GREAT AND I AM WORRY FREE ABOUT MY NEW APPLIANCE THAT I PURCHASED AT THE BB OUTLET NEAR ORLANDO, FL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we got this especially for the appliances with all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it JIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more money up front, but if something goes wrong (regardless of brand it could) its worth the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used it yet but good to have just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this geek squad protection plan for a peace of mind. Thankfully never had to use it, but good to know it’s there if ever I need it.

    I would recommend this to a friend