Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3640 reviews
(3,640 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet but I put geek squad on all my recent appliance purchases.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Covers fixes but not replacements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had our dishwasher for 2.5 years and bought the 5 year warranty. Wheels in the slider fell off. Then the motor seemed to go out out in. Geek Squad came out over a 6 week period and couldn't resolve it. They very courteous and apologetic. Always called me ahead of time for appointments. I never had to call them once. They gave me a code to go into the store to get a replacement dishwasher. Talked with the Pacific Sales team. They had issues ordering it in the system. Whatever that means. Said they would call us back. They never did. We went back into the store two weeks later, they still had issues said they would call us back. 4 weeks later we have called numerous numbers and nobody calls us back. At one point we thought we made progress as someone said they fixed it and it was going to be delivered 2 days later on Friday. It wasn't.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time out of your day to connect with us about this. I'm sorry to hear about how the second part of this process went. This is definitely not the level of service we aim to give you. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great it’s there when you need it please get it!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had on other products too , On time service and staff always help and advice best ...
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to know that if some of my electronics don’t work Im cover
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best warranty ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and service and you can cancel it any time and get a pro rated refund:)
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I was able to replace my gas range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced gas range although after 3 visits from the technician to fix the unit.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad they are always there when you need them for anything
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would get warranty it saved us because if we did not it would have cost us
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don’t get one without
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a bargain and great to have the peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made sure to grab protection just in case I needed it
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
needed for any big purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never know what could happen...give in and the insurance.
I would recommend this to a friendRated 5 out of 5 stars
Needed protection for products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never know what could happen...give in and the insurance.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came to the rescue when they mounted the TV.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect your Electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Geek Squad Protection plan is Awesome. Thx.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service! Extremely professional and courteous!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get for all my major devices, or installs. Worth it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect it all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not think of not getting geek squad protection on my valuable purchases
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need to get your products protected this is great
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Havent used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping not to have to use it. But good to have with all the electronic components.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


