Customer Ratings & Reviews

10 stars for delivery experience. Jamie and helper were friendly and very careful with my range. Other delivery experiences were a nightmare in the past with damaged appliances and these guys were great! Online experience is a 1 star from being told my range would be installed in 2 weeks for approximately $100 then being told it’s delayed a month so I cancelled and ordered another model which they couldn’t install! When I questioned that I was told $200!! Feeling ripped off I decided to get it installed elsewhere. I recently bought 4 appliances from Best Buy and not pleased with online ordering but delivery men made my day with their care and concern and kindness!

Haven’t had to use it yet but for five years I’m covered for all the bad things that could happen.

I got to give it to this crew. I have always used their services because they know their stuff and are very on time and professional

I GOT THE EXTENDED WARRANTY, FOR MY OWN PEACE OF MIND, KNOWING HOW COMPLEX THE MACHINES ARE. HOPEFULLY I WILL NOT NEED IT.

Agent helped me make important decision on mounting my tv.

They worked on my computer and got me going several times.

Was glad to know and see that Best Buy had and provided extended warranty for my product

I have yet to use the service. I also am still not sure if the service begins now a9at deliverya0 or if it starts at the end of the factory warrantee. So I can only grant three stars because I have no experience with the service. So, I will give a limit "yes" in the recommendation. This is a poorly designed quiz!

hope i won't ever need service but atleast im protected

Did a great job instant cooktop, very professional and timely

They always back up what they sale I would purchase it again

We are happy to know that if anything goes wrong with the refrigerator, we have a coverage plan to cover repairs.

Third rack nice, quiet yes. Hard to use yes. No delay start button, you have to go the app and choose 1, 2 or 4 hours. You can't set the favorite to do a delay of say 4 hours every time. It doesn't save the delay and you can't set it to e.g. 1 AM. Not a show stopper but I like to set my dishwasher to run later in evening to save electricity and noise. Even though its pretty quite you can still hear it. Don't need a app that has limited functionality to run an appliance.

I am very happy with the guarantee that Bestbuy offers. Before, I thought that it was not good to put a guarantee on things, but now I think otherwise because it happened to me that I bought a stove and luckily I put the extended guarantee on it and it was worth it because the oven broke down. And they are going to repair it or replace it with a new one, so I think the warranty is worth it, especially when the item costs a lot of money. Thank you bestbuy for offering the guarantee

Just feel so safe that I know for the next half a decade I will have Protection on my appliance

The Geek Squad warranty is a life saver and well worth the cost. Technicians are professional and knowledgeable and respond quickly in scheduling appointments. Great job each time.

It’s the best choice for expensive product. I recommend that purchase.

Promo only at Best Buy outlet. Go there before other stores.

This dishwasher is a high demand item and hard to come by unless you get lucky like I did and found that BestBuy had one available. The unit is well thought out with great features and materials of construction. They don't tell you that you need a 3/4" female hose to 3/8" compression fitting adapter to plumb your water into the unit but I'm lucky to live by a Lowe's and you can pick one up for under $5. The unit installs readily with easy height adjustability. It runs like a charm! Quiet, efficient, and spotless clean loads. I really like the 60min. cycle and the 1/2 load option feature. I could not be more pleased with an appliance than this Bosch. BestBuy support was top notch in every way too with excellent communication through to delivery.

For the price and quality of anything these days it’s a no brainer to buy the extended warranty.