Customer Ratings & Reviews

I bought this for my microwave. I'm glad I did because if I have trouble with this unit I can replace it or get a different model or brand and know that best buy no hassle GSP will have me covered. I have been happy with my purchase and have comfort that if it breaks then best buy will be there.

This is one of the reasons i like to purchase at Best Buy

The representative was very knowledgeable and showed us a wide variety of TV’s. Very professional.

I normally do not buy the extended warranty. Best Buy does not have the best reputation for honoring the terms. But, I can't buy an item as costly as combo oven/microwave wall unit and not buy the extended warranty. Fingers crossed.

They came and installed the dishwasher quickly and did a great job.

Best Buy was awesome understood my knees when I had a problem with my oven they fixed my problem and I'm very happy about it thank you Best Buy

Good plan to have with each purchase. Good value. Well worth it.

I always purchase the geek squad. They are very reliable and easy accessible

Peace of mind should be everyone’s top priority. Geek Squad warranty are as good as they get.

Comforting to know I've got protection for the first five years of the life of my range.

It's 3 years of protection. I'm hoping to get more protection later but 3 years worth should hold me over for like...3 years then I will need to buy more protection. I don't like being without protection. I am safe.

Excellent warranty. Best buy has honored their warranty more then once for me.

Haven't had to use the warranty yet. But its a great piece of mind at a reasonable price.

What can I say. Geek squad always is awesome. This is one of the best purchases that I have ever made

I had to call out geek squad several times for a stove bought at best buy. The problem I had with stove was a defect in the product and not the fault of best buy but every agent I spoke with and every repair man that I had were friendly and knowledgeable. They worked fast each time to repair my stove.

Definitely recommended when you spend good money on modern appliances with so many features that can fail. I am a believer when a high end German appliance stopped working and Geek Squad took care of the repair completely. Since then I always get their protection when the product is over $1,000.

We are so glad we had opted to take out the Geek Squad Protection plan as it has been invaluable in ensuring our warranty needs were met and exceeded.

Has to use this right away. The response was very quick. Although they wanted to just push a replacement rather than try to fix the appliance. My requesting them to look into fixing it was the best decision since it took 4 months and lots of help from the store to get this finally delivered.

For large appliances we've had great success using best buy for our warranty. We just had a dryer have a problem and they came out and made the process so easy. They ordered parts and had them shipped to us so they were there when the service technician arrived. We also needed parts for our dishwasher that broke and we were able to get them ordered under warranty no problem.

We purchased this 5 year Geek Squad protection for our new refrigerator. The refrigerator was quite expensive so we certainly don’t want to have to replace it for a long time. With all of its electronics we just decided to be on the safe side with an extended warranty. Thankfully we haven’t had to use it!