Customer Ratings & Reviews

Protection Plan is one of the best in the business. Was easily able to replace a cooktop that arrived damaged. Also an ice maker in my fridge broke down and they came and fixed it right away. No hassle, and no run around.

Excellent service and attentions by the employees who place my tv and installed in my hkme

They were very helpful installing our new TV and setting up our new computer. But when we called for help with a computer question, we were told their computer went down and would call us back. No one called back.

Always very helpful. Wouldnt buy anything without adding this coverage.

Beat buy by far has THE BEST protection plans for their products. It saved me from having to buy a new TV and I was even able to get a more up to date model if the one I originally purchased wasn’t available. I highly recommend the Geek Squad protection on more expensive products!!!

Have not needed the protection plan as of yet. I bought it because I prefer to be covered and not need than not covered and need it. It’s an insurance that help is available and affordable. Thank you.

We have been through two (2) Over-the-Range Microwaves in the last eighteen (18) months. Had a purchased this type of protection, for the low cost available, I would have saved over $1000.00 in that time frame.

I highly recommend getting the warranty coverage with Geek Squad. Since you can access everything with an app, you don't have to worry about keeping a bunch of old papers

I should’ve just purchased the insurance directly through the manufacture of my product

This is a no brainer when purchasing anything electronic. Good value and saves you the worry.

One of the noisiest refrigerators we have ever owned. We bought it used, and it was a good price. It was reconditioned for resell, not reconditioned well enough. We want to buy a gas stove in the future, but we are unsure if the quality will be there.

Had many options to go to, but best buy geeks service is better than the rest. Able to walk into store and ask any questions rather than being put on hold for hours

I have ease of mind knowing that i have 3 years, if something happened to my oven, of protection.

The Geek Squad has been a valuable resource for many years. Easy to talk to and never any issues, thanks!

Havent had to use the Geek Squad Service agreement I purchased thankfully, but thankful for peace of mind.

I have not used it yet but I think it is worth protecting your investment. Geek squad in my opinion, is something one has to invest in when you make a major investment. I don’t pray anything should happen to my washer but I think it’s worth being protected.

very professional and friendly. installed appliances and gave demo. Answered all questions and gave advice on maintenance and running appliances

Got it to protect my investment, in case anything happens after the manufacture warranty.

Excellent. Makes it easy to repair or replace consumer electronics and especially appliances if they breakdown within 5 years.

Always get the Geek squad protection on bigger purchases. Only used it once but definitely worth it and gives you a piece if mind