Customer Ratings & Reviews

Excellent service line always no complaints everything was great done perfect

Geek squad mounted my TV and hooked up all my appliances. They were on time they were helpful they went over and above.

I purchased my protection plan which includes all the purchases I’ve made at Best Buy, I enjoy the feeling I don’t have to worry about things breaking down.

The representative from the geek squad was excellent.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

Geek squad has been amazing when I needed my refrigerator and dishwasher fixed. The customer service on the phone was great. The guy that came to fix it was very respectful and answered all my question. I recommend them to everyone and I'm slowly replacing all my appliances with best buy and geek squad protection!

Have used the squad in the past and they get done what needs to be done . So I insure myself by staying involved with them in the future .

I really got a good usage out if this ind right here !!!

Bought the 5 year plan for the piece of mind. I enjoy not having to worry about new purchases that sometimes give issues after a few years.

Geek Squad customer service has been great compared to the typical Best Buy customer service call centers.

Protecting my purchase. Might not need it, but prefer to have the protection in case anything happens.

I bought this refrigerator for my garage and I fell in love with it so much the it end up putting it in the kitchen. Great Refrigerator ……..

I am happy to have gig sod because I know that my appliances are under insurance. My mind is that is knowing that my appliances are under the geek squad.

Love this product I have zero issues when I need something looked at or repaired

Geek squad always knows what to do. I highly recommend getting GeekSquad.

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer. They don’t really cover food replacement.

I was amazed when I had to return an appliance. I went to Best Buy. The geek squad asked me some questions, I answered and the asked would I like the same appliance or a different one. Taking out the extended warranty was the smartest thing I did.

Happy that I got this. Already paid for itself when the dishwasher's control board needed replacement in 2-year-old dishwashwer.

I love geek squad service. It is worth it espevially for computers and laptops. I just wish there was a way of getting around standing in line for sooooo long.

I don't buy any appliances from Best Buy without the 5 year protection. They provide great coverage. I've had full refunds or appliances replaced after several years when they can no longer be fixed.