Customer Ratings & Reviews

Haven't used the service yet and hope I don't need to but it's good to know it's there if I need it.

These guys arrive when they say they will, they let you know when they're coming, they do their jobs quickly and professionally, and they clean up everything before they leave. Heck, they even wear shoe covers if it's raining outside. I can't say enough good things about The Geek Squad.

I’ve used the extended warranty several times on different items from Best Buy. They are awesome.

Tech Representative was very helpful excellent attitude and did great job help g me withmy new appliance

Hooked up my dishwasher in no time no I have peace of mind for the next 5 years

Appliances always seem to breakdown after some extended time of use. I bought this to ensure that my dishwasher had a repair option just in case it broke after the manufacturer warranty. I recommend geek squad for all new appliances.

It's hard to review a warranty on brand new appliances but I do feel the extra protection is well worth the price, although I hope I won't have to use it. If I do, I feel more at ease because the terms of the warranty are very good for an extended time beyond the manufacturer's guarantees. Peace of mind is worth it!

Geek Squad warranty is great extra to have. Especially for a large/major purchase. Process was easy and best buy makes it even easier when needed.

Everything worked out great and I love my oven. I will always purchase the extended warranty!

We are very pleased with this range. We bought this to replace a much more expensive range, we are pleased with the oven's quick preheating.

Added protection for a recent purchase for peace of mind

Geek Squad had always worked well for me, until my purchase of a TV antenna they installed for me. I get better reception on my bedroom TV with an Antenna I bought at Walmart & installed myself, I can hardly get any reception with the antenna they installed & it cost me $199 for the antenna & $199 to have Geek Squad install it.

Don’t bother l… they always find a way to get you meaning you would pay and keep paying to use the paid services

the dishwasher was not installed by the delivery team they said I needed a air gap in my counter top I said I would not cut into my quartz top but had a under counter gap and they left me hanging and would not install 3 stars because they got it in my house

Hopefully it won’t be needed, but it gives me peace of mind

Wouldn't be without this warranty. Saved me money in the long run, would have had to buy or repair 2 yr old microwave panel and would have been very expensive. Was installed quickly. once issue was settled that item was too expensive to repair.

Love all extra compartments. Just have a problem w/ the closing of left hand door. Have to close it first other it will not close properly or all the way

Clean look and perfect size for our kitchen. Love the ice maker set up for two different size ice cubes and the water pitcher.

I feel very confident with the 5-year protection plan that my product is solid for at least the five years with no out of pocket costs to me. This assures me Best Buy stands behind their products to the consumer. Thank you

Very helpful with every I needed. Highly recommend. Easy to schedule.