Customer Ratings & Reviews

Obviously haven’t had to use but trust that this extended warranty will cover problems if needed!

I have not need to use them yet. I hear they have a good to great reputation.

I didn't purchase the warranty on the first stove and when the ceramic top was accidentally damaged putting in a hood; the cost of the repair was only $100 less than the cost of a new stove. We opted for a new stove, but if I had purchased this, the repair would have been covered.

The team were great. The lady in the team was just as knowledgeable as the young man. I was impressed with how she handled the fridge during the moving of the item

Love the protection afforded with Geek squad appliance protection. I've had to use in the past when the Manufacturer's warranty didn't cover something after the first year. I'll never regret the purchase.

Geek Squad has always been amazing for us. We have not had to use it yet for the microwave we bought but we've used it for other things.

I'm a bit upset with the Geek Squad Protection. It's good for some items, but not others. It didn't cover my TV for accident protection when my small kid threw something in the house and hit and shattered the $500 55 inch TV. But it covers accident protection on laptops, which are much more expensive??? Probably most useful for appliances, where they fail from defects in a shorter amount of time.

I haven’t had to use it yet but love the affordability.

Got 5 year protection cause I know the oven heat will create problems with the digital control panel at some point.

Love the simplicity of this frig. The only thing I am not crazy about is that the ice cube shoot gets jammed and we need to remove and empty the ice container and use a hairdryer to melt the frozen surrounding ice in the shoot.

So far I’ve not needed the extended warranty but it was reasonably priced and provides peace of mind should I need it. The pricing was actually better than the extended warranty offered by the manufacturer.

Great fridge spacious, like the water beverage holder and the option to open the quick access.

This is a must have. Peace of mind knowing that if anything happens you’ll be covered is worth the investment.

Was able to get rid of my inferior whirlpool range .. Unrepairable and get my beautiful Samsung range

My Open boxed microwave died within a month or so or getting it. Geek squad came out, determined it needed a new panel. They returned with a new one a week or so later. They did not reinstall the microwave properly, causing a large dent in the top and now the whole Micrwave is falling apart. Due to COVID, no one is coming in to fix it. I'm afraid it's going to fall and crash into my new stove (which I bought from Best Buy as well). No answer from management regarding this issue. I also can't upload the photos showing the damage that is happening. Your site won't let it upload them. I'm not answering the recommendation section because it could be this one time. I'd like to see it rectified.

Keep an eye on the 10 year linear motor warranty... None better. Cover it also with an extra couple years, and you'll be glad you did.

Always buy the purchase protection. When I used it in the past there has never been any issues. Would definitely recommend

I always buy insurance for expensive stuff at Best Buy because there isn't any trouble to exchange our defective merchandise in the event that I need to do so. Best buy has not let me down in over 10 years that I am a customer.

Always good to have in case of issues in the future. Better to be safe than sorry.

We got the extended service plan with our refrigerator, as extra protection. Geek squad has always taken care of us if there has been a problem, so we always get a protection plan with our items.