Customer Ratings & Reviews

Great service and professional. We had 4 appliances installed in a little over an hour.

Good to have cause any thing can go wrong at any time! So for the next 5 years don’t have any thing to worry about!

Good services. Personal so kind when yoy ask any questions

Geek Squad is good to have Incase something goes wrong with one of your appliances. They will send someone out to repair it. I would recommend buying this as an extra backup.

Geek squad protection is very reliable and provides the ultimate peace of mind for any electronic investment. I would highly recommend insuring any purchase that are periodically used.

Geek squad protection has always been reliable and will continue to use on every major purchase from best buy

I can't begin to count the times we've used our Geek Squad protection plans for a variety of products. I highly recommend the excellent fast service and the outcomes are generally top notch.

Our apartment came with a GE refrigerator. Having the LG model is the equivalent of taking off a tight shoe and learning how a good appliance functions - head over heels of the GE.

I trust Geek Squad and it is worth the money to protect your investment. Prompt service has been my experience with this type warranty and it's a must to secure your products

Great Dishwasher. The site was very easy to use and we appreciated being able to order with ease. It was nice to have it delivered at a convenient time and we thought the service was great.

Glad I bought the 5 year protection. The over the range microwave cracked and Best Buy is replacing it for free. The microwave still works but a big piece of the microwave cracked and came off.

Geeks are AWESOME at the job they do. So far, the Geeks who have helped me are : Covid - 19 safe and appropriate, friendly, proficient, knowledgeable, easy to understand and very efficient.

I liked the fact there is no maximum number of trips and trip fee

Purchased this along with Best Buy installation of a product and when I tried to use it - within the month or so of purchase of an appliance that’s not working!!!- I was told I can’t use the protection the first couple of years!!! And the manufacturer is sending me to Best Buy. A total mess

The service response is spotty. Trying for days to get someone to check out a faulty fan on my new microwave. It seems the only definite thing is that it gets your foot in the door for service.

Great protection. It's working perfectly. We love it.

Geek Squad Protection Provides Expert Level Protection to your Product.

I love having this and I’ve used it more than once not for repair but replacement

I know there is a lot of debate about whether or not to buy the extra five-year protection plan.....I always do ....Just for my own piece of mine.....Like any type of insurance you may never use it...But you’ll be glad you have it if you ever need it....

I did not bet installation service with this purchase but in the past they have been great