Customer Ratings & Reviews

No issues with geek squads assisting with me with any issues

Poor quality. Knobs broke off and stainless steal started to peel. Samsung will not be of help unless you pay over $200 just to tell you it needs repair . Po

Bought the 5 year protection for my Whirlpool gas range. For $184.00, no worries for 5 years. Geek Squad will take care of any problems. And they are great at what they do.

5-Year Standard Geek Squad Protection is very useful service, always good quality

I haven’t had to use this service yet but I am happy it is in place just in case.

Excellent option for electronics as it will give you peace if mind.

I haven't had to use this plan yet on my fridge but in the past they have been helpful with my other protection plans

The agents carefully and cheerfully delivered our new Samsung Refrigerator and removed our old refrigerator.

Having purchased the Samsung stove less than a month ago, I haven't had to use the warranty, yet, but purchasing was seamless

Geek squad is great. Easy to use in the store or on the phone. I would never be without it on any of my products.

I was supposed to get an exchange for my microwave but the lack of communication was horrible. I was told completely different things after they attempted to deliver my microwave and was informed they would not take down my old non working microwave and would have to pay them to install my new one because they could not fix it and I paid for the 5 year warranty on it.

Excellent service, quick response, professionalism in their work and above all give excellent explanation of all the details of management and use of your appliances. I recommend it.

Geek squad is always the way to go!! They are always super professional, on time, communicative and just overall fabulous!!

This was a good value. They offer a discou t with the total tech support. I would definitely recommend this service.

I’m glad to get it I didn’t use it yet but I’m case I need it it’s good to have as things sometimes fail it’s a back Up help

The top rack on the dishwasher came apart. Having the warranty got us a brand new one instead of the hassling with the manufacturer.

Very satisfied to get this geek Sqad service, the representative was on time & handled my fridge well.

Have not had to use the warranty but I feel much at ease knowing I have a 5 year protection plan.

Warranties are great protection and peace of mind.

I am not sure what this warranty is supposed to cover. I but warranties and then forget that I even have them.