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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5637 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,637 reviews
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting purchasing an extended warranty to protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan and protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an extended warranty is essential. This plan is very well priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this plan in case of issues. Reasonably cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an extended warranty on my new freezer I purchased. I hope I never have to use it, but I feel good that I am covered just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the days of shortage of available appliances, you need protection for your own just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of geek squad. They never disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a relief to know that if something happens the appliance will be repaired at no cost. It will also be replaced if it can't be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installe my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an ok job installing my washer. Did quite get it leveled right. I had to have someone else to come out and get it leveled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The applience is good not sure id the price is good or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad The Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is the best!!! Excellent customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never dissatisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always given me service that is technologically thorough, and delivered that service in a gracious manner. All explanations have been phrased in language easily understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need it, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For most products, we do not usually purchase extra protection plans. But as we get older the BB Geek Squad protection provides a feeling of needed confidence in both the product and the company itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought geek squad protection before when buying a laptop. I can only imagine how helpful this will be if something goes wrong with my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting coverage on any item that is financed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my washer & dryer perfectly. Very friendly & knowledgeable. Couldn’t be happier with their service. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent extended warranty service, just what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very happy with the customer service at Best Buy. I would recommend to family and friends

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there, Stan! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    Great Washer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, very efficient waher. Excellent value for the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to not have to worry about repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a good idea to get an extended warranty for the piece of mind knowing that if it breaks after the warranty runs out you don’t have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want peace of mind with your purchases I will definitely recommend Geek Squad!!! I Had a couple of problems with some items before, and they fix one and gave me a new product on the other one!!! They're great!!!

    I would recommend this to a friend