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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5651 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 5,651 reviews
  • Rated 5 out of 5 stars

    Worth the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope this keeps my washer and dryer in good working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought the product in and hooked it up. Very polite and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty on the market. Peace of mind for customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got the insurance and if there's a problem i know geek squad got are best interest in hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured why not my last one tore up and hopefully this one will last awhile and if not I got these guys the back me up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warrantee is always good to have especially with an expensive item in case it gets damage they would replace it if they can’t fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get to have . Whenever something with washer or dryer , I know for five years I don’t have to worry they would take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a past employee always get the protection! Trust me. It comes in handy for every day wear and tear that the manufacturer won't cover at all... I've dealt with a lot of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances were delivered and installed quickly. No leaks or uneven footing which is the 2 most important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year warranty i received will have this new set running when we need it. Great price for money also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Happy to know that if I need service, these guys will be there for me. This is something I feel I need just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get a washer and dryer you need to put insurance on it just in case you never know geek squad is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get geek squad on my machine because the last one broke repeatedly. I know best buy did not make the Samsung washer, however they had to fix and replace it. I always get geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek plan...it has saved us more than once...a lot of times a product goes out within 30 days and one item right before the warranty end...saved by the bell...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer, dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team unloaded and installed my washer and dryer with no issues. Professional and knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The obvious decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the little bit that it cost, don't even hesitate to buy the five year protection plan from geek squad. I promise you, the peace of mind is worth 10 times what it cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been good to all the needs of warranty i have had to use in past. I have no doubts that if needed again they will take care of my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this. I trust if I do with 5 yrs everything will go well. I am glad I purchased the additional coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New type of machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first LG purchase with washers. We had our Maytag for 20+ years. I did my research and this was the one plus getting a warranity is always a good investment on a high price item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for a washing machine. Hopefully I don't need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tony. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.