Customer Ratings & Reviews

Glad i found this great deal. Very happy with purchase

Both washing and drying machine have plenty of options. Both items clean and dry properly with very energy output.

Have not had to use this warrant. Having it gives me security in knowing my machine will be repaired

Have not had to use this warrant. Having it gives me security in knowing my machine will be repaired

Have not had to use this warrant. Having it gives me security in knowing my machine will be repaired

I have used this coverage for a repair in the past and was totally satisfied, so will and did purchase it for this item

A good service for the value. Opted for the 5-year warranty as too many times these things need some kind of service in just a few years.

Wow this washer is just so wow so amazing wow is wow

We always buy the protection plan for piece of mind. Haven’t had to use one but it’s always good to be protected

So far good but haven’t had to use geek squad as of yet. So we’ll see once I need it, if I ever do!

This is a great package. I know my purchase will be working with no added expenses for 5 years.

Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

Geek Squad protection never lets me down. Great customer service, a total must have!

It's a big dollar purchase, of course I got the insurance. Geek Squad has never let me down.

I had to use the Geek Squad service for my dryer. I'm glad I purchased this service.

Great protection plan to ease your mind. If you have a problem they will be there to help

Nice to have peace of mind should something go wrong. Won't really know how the service is until I need it however

After having purchased an LG washer/dryer combo unit in November 2023 and taking delivery in January 2024, I called a few days ago when the unit was having a leak from the front door. I was told that I needed to contact LG because the unit was still under warranty with them. So I say what good is purchasing an extended warranty if Best Buy isn’t going to do anything when I call them other than say go to the manufacturer. I have been a Best Buy customer, purchasing all major appliances, entertainment equipment and computer, iPads, iPhones from them for the past 20+ years. I have almost always purchased protection plans on larger purchases. I have called for repair on appliances that were under warranty in the past and the Geek Squad was sent out to make repairs. That was what I expected now and did not receive. I am more than unhappy. I guess it’s the way the whole world is going, but it’s the final nail in the coffin of my purchasing Geek Sqaud Protection. Worthless! As was calling LG who wanted to merely diagnose my problem over a computer chat and have me do all of the work. That’s not a warranty!