Customer Ratings & Reviews

Always buy any warranty just to cover your purchase.

It works if your product is not a good one and needs constant maintenance

Always ready and professional. Have it all the time.

Everything was as I expected. Great product. Thanks!

Purchased a 3 year warranty for both washer and dryer I gave three stars because I had to pay $75 warranty separately. Which too me was extremely high. Look for a better deal by purchasing washer and dryer as combo first!

Always good idea to purchase extra warranty period.

Reasonable price haven't need to use yet."good job

Was never able to resolve my issue with the machine in spite of countless - altho had something like 25 job numbers - calls. Received conflicting information, false information. Calls were not returned and the technician who showed up had no idea why he was there - thought just to "check out" the machine. Just looked at it. Did not examine the hook up. Seemed to not understand what I was saying. I had described the issue in detail to 2 customer service reps who apparently never passed this along. This tech told me to replace it. Ultimately I cancelled the order. Have never had such terrible customer service. Incompetent and dishonest.

This warranty is a nigthmare. i had an appointment about two weeks ago for Friday 15th 12:00 - 5:00pm. and the repair man was a no show/no call. I called best buy customer service who had me on the phone for over 4 hours transferring me to different departments. They finally reschedule my appointment for june 19. The repairman comes by himself which is another big issue i told the reps repeatedly my washer and dryer are stacked. I had to send someone to my house to help him take down the dryer. I also had to have someone else disconnect the dryer. I have to now wait another week for the part to come in. It taking close to 4 weeks to repair this washer. I don't understand what this warranty covers. I've been a Elite plus member for over fours years. That's ending this year. I will never buy warranty from this company again.

Best buy service is an absolute disaster; if it’s not solved in one phone call, then it won’t be solved. They tell you they will call you back and they don’t. They guarantee gift cards, proper service, and refunds - AND THEY DONT. I have been through the wringer for nearly three months for a proper washer and dryer. I have never felt the need to go through so much. An absolute joke.

I have not needed it, KNOCK KNOCK.Hope I never do.

I always get the warranty from Best Buy ease my mind

These guys do a great job with all the installations!

I think it is worth getting for all major appliances

So far don't need but if I do....I'll mention it here!

I always get best buy geek squad protection, works

Fair price and thankfully I never had to use it. With it imo.

i always get the extra warranty so no worry's xxxxx

Can't go wrong with this in my opinion. Would recommend

The way I use devices, I need this warranty. It covers operator error.