Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5671 reviews
(5,671 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Terrible Plan, do not get
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have made 5 different phone calls, with a total of 3hrs logged so far and have only gotten a run around and no solution to fix my broken washer. You can never get to a supervisor or anyone that can help solve your issues.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
useless and incompetent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.useless and incompetent and absolutely no customer service
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having the product for less than a month, it stopped working. The washing machine will no longer spin and drain. The line is not clogged. The pump is faulty. Would not recommend.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Misleading five star reviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost all five and four star reviews are from people who never used Protection Plan. Very misleading for somebody who wants to read reviews before buying.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not get it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty was not worth the purchase. When the washer malfunctioned led than one year from the purchase date and we tried to exercise the warranty we found it was useless.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I didn't get good service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 3-year protection when I purchase a computer. While my computer had a problem and I claimed the protection, they asked me lots of questions like how the problem happened and so on. The summery is I didn't get any service.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Lies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two at the store stated service starts after manufacturing but it started the day I bought it.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
planned obsolescence
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Maytag dryer went bad right after the geek squad services expired. It's absolutely planned obsolescence. Ridiculous!
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Worse possible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bunch of incompetent, unprofessional with a useless customer support
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
LEAKS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy LG. Leaked after 2 years!!!! Horrible Warranty
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad costumer service,Sale person and technicians.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience!!!! I do t recommend to no one!!
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friend