Customer Ratings & Reviews

This is one purchase that I hope we will never need, but it is reassuring to know that, should the washer ever break down during our first 5 years of ownership, we are fully covered.

They are a particularly small company and I don't have to walk a mile away to shop, I like the fact that I can purchase large appliances

I had to install myself, I live wayyyy to far out. Other than the broken drain hose that flooded the floor, it went perfect.

Installation was smooth! The technicians moved the old washer and dryer to the garage, hooked up everything and even cleaned up where water had spilled from the old washer. I highly recommend the Geek Squad. I hope I never have to use the rest of it, but for my peace of mind, I feel better for having it.

When you buy an expensive washer, you would think a service plan isn't needed, but I guess that don't make them like they used. If you ever need service, it will cost more than the service plan. At less than 10% of the cost of our washer, we decided not to take chances - really, a big heavy appliance with moving parts, water, electricity and a circuit board, Murphy's law seems predestined but we're covered for a few years. Four stars because manufacturers should make washers last more than 5 years, otherwise the pricing seems ok.

Great price for a new washer. We are hoping the 10 year drivetrain and tub warranty lives up to its hype. Have used the washer a dozen times so far and all seems to be fine. Will have to review this product in another year to update the status of our satisfaction

Cant go without geek squad service a most have for every purchase

Anytime you can get a great price on an item at Best Buy and get the protection plan for protection and peace of mind, that is the Best Buy of all.

I had always had a pleasant experience with Geek Squad. Very professional and if they couldn't fix it they would off a voucher for the purchase price. will always shop best buy.

They did an awesome job getting it installed without any issues and were nice too!

Very easy to get a replacement washer ! They worked so well with me and it was quick as well!

Bought for my new washing machine because I have never had great luck with any kind of washing machine I get. I always get the protection plan for anything I buy!

Great washer but such a shame I lost it 2 months after I bought it I got harassed out of my apartment and lost everything I owed

Every single geek squad experience has been positive.

Great service, solved the problem quickly without question or hassles. Pleased with protection & I don’t worry about any problems, although I bought quality in the first place

Love geek squad. Great help and perfect people. Buy it

Excellent Service!! Highly recommend! Delivery was on time & received a courtesy call letting me know they would be to my home in approx. 35 minutes & they were.

Nice work fast and courteous. Delivery was nice and smooth

The guarantee is good and you don't have to wait long.

I have been very happy with Geek Squad, they help me with every issue.