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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 5,635 reviews
  • Rated 5 out of 5 stars

    Geek Squad equals relibility.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used the Geek Squad for my Electronics, Computers, and Appliances. I have never had anything but reliable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my warranty yet to this day due to whirlpool being an awesome product but I am happy knowing that I have a five year warranty to cover any issues that may occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed washer & dryer professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Geek Squad Protection for Washer and Dryer after Geek Squad Professional installed them. I thought to worth buying it for support by professionals. Total value for money and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as there is no water damage. A tech will help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the services yet but if I need to everything will go smooth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not showing up on in-home service appointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not showing up for in-home service appointment. The communication is only with the call center and they look at the screen with the same information the you see online. The agents at the Gig Squad call center just follow the protocols that let us running around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Duh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spend over $200 on anything at Best Buy and don't get Geek squad protection, you are asking for regret. It is certainly better to have it and not need it than the reverse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are extremely happy with everything !!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never failed me definitely worth getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shopped around for warrant and the price bestbuy provides is very competitive. I don't have experience of claims yet but I have high expectation due to the experience during installation and delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need more info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced still figure out details on what purchased have to ask them for more details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer efficient and works great i recommend the quality it’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, the removable agitator is the best idea ever!!! So happy I decided on this one!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always Worth It

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection on everything from Best Buy because it's always taken care of me. Always worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed an issue with a damaged part within the first day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed an issue with a damaged part within the first day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drop shipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped conveniently where I requested. No install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    planning for the uncertain.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With major appliances, nothing is better than knowing that the right person will come to install and service your appliance if there ever is a need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and effective service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there for help. They help me to install my washer and dryer combo super quick and easy

    I would recommend this to a friend