Customer Ratings & Reviews

I could not get my dryer hooked up on delivery day due to not having proper valve, after having proper valve in place, it took me one phone call for geek squad to come back in and hook up my gas dryer

Protection plan is a nice feature from Best Buy as they are covering repair/parts replacement and many more things along with the best agents for proving support

The geek squad was a very nice group of young fellas

Great installers couldn’t ask for better experience

haven't had to use it but it is a great price for the length of protection

The agents mounted my item and connected, they was very kinde

Item arrived and installed on time and as expected

Factory warranties are a joke. Geek squad is always there for us!

love my set and the amount of protection i was able to purchase was awesome thank you !

Everything fully satisfactory and technician are very polite

Geek squad has one of the best protection pains ever. I get it on everything I buy from Best Buy and have never had a problem using it. I make lager purchases from here just for the protection pains!!

I have actually never had to use the geek squad warranty. This is a good thing but it a great peace of mind that I have it just in case. I love that I get the portion on 1 or 3 years.

No need to use as of yet, so all is well. I'm hoping this is something i will not need for a long time

VERY GOOD PLAN TO HAVE FOR ALL YOUR PURCHASES AT BEST BUY. EXCELLENT TEAM DEDICATED TO HELP YOU IN ALL YOUR NEEDS AND ISSUES

Plenty of room inside washer to do bedding. Easy to use.

I am glad I purchased a production plan for an appliance purchased at Best Buy. The service was excellent and we were completely satisfied with the technician and his performance. I would highly recommend Geek Squad protection warranty plans.

So far this has been a peace of mind. But my washer and dryer are perfect

The agent was nice and competent but the policy is crap. I had to wait 30 days to see if the part would arrive to the warehouse and if it didn't my washing machine would be replaced. The part never arrived so I got a new washer but we had to wait 30 days which meant going to the laundry mat until it was replaced. The CS rep told me I could buy a new one but why would I do that when I have a warranty policy? It made no sense.

I would always recommend this for any major appliances. I got it for my washer and dryer and hopefully I don't have any issues, but if I do at least I know I am covered.

Got them for my first time home purchase. Two years so far and no problems. Not fancy looking by any means. It’s a basic look which I was looking for. Had it delivered and installed with no issues.