Customer Ratings & Reviews

My last machine was double the price and broke down just past the manufacturers warranty. It was not purchased at Best Buy and store said all the people who bought those machines saw them broken beyond repair within 3 years. No remedy was offered.

Samsung is a very quality product. We've enjoyed a sophisticated look in our laundry room and a superior washing and drying experience, with our Samsung Washer and Dryer. The Best Buy Team from Sales to Service has been excellent.

Love these they work great. Big for a big family. If you have a lot of kids you need these

Another successful installation by Geek Squad! Would not have done this myself. Excellent work and professional.

Nice system had to return due to lack of empathy from delivery team.

I bought a washer for my mother in another state and the guys were great installing it for her.

Great set and the WiFi is amazing the color is perfect

Alway protect your product, even if you think it cost to much

Awesome product for first time buyer appliances!!!!!!

Love the price discounts with this memebership, and for 2 years is a no brainer. I bought the switch and have saved a good chunk of money on a lot of games new. Obvious the more you buy the more you save, Depends on your addiction to video games.

I have Geek Squad protection on everything it's offered on! Bought a washer and have already used the protection when the lid cracked. Someone came right out and fixed it. No problems!

It is good but the weird chiming sounds and some stupid water saver program causes you to use twice as much water as normal.

Washer works really well. Coothes are nice and clean

Rolling the dice on this warranty. Hoping I never have to use it, but if I do, it will hopefully save me the hassle and expense of dealing with a repair company.

Added 5 years protection warranty to my new washer. No bad

Protection is important. I only had to use it once . But, it saved me the cost of having to purchase a new TV. I will always cover my items with Best Buys protection plan.

I hope I never need to use it but I’m glad that I’ve got it

I think this is a great service to get when purchasing from Best Buy.

The Geek squad protection is so affordable for the peace of mind that you receive. They are always quick to respond when you are having issues with an item. I add it to all of my larger purchases.

Always friendly and knowledgeable that's why I keep coming.