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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 5,635 reviews
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Nathan did an Awesome job hanging our 3 tvs on the walls. They took their time and did a professional job. I would recommend the Geek Squad and the protection plan. Keep up the GREAT WORK!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! I was never a warranty person but products just aren’t made the same anymore and it is worth the price to ensure longevity. And the service is always quick and easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far outstanding agents. I have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it currently for my washer as I haven’t had to call on. However, years ago had the protection for my tv and they tried to fix the tv but when they realized they could not, they gave ma a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we purchased the geek squad protection! Our dish washer had a disgusting odor of backed up food in the hose. The geek squad guy arrived on time, was kind, understanding and quick! He replaced the piece within 15 minutes. Yeah geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me from having to buy a new dryer. I have gotten a service plan on all my major purchases from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation team were very helpful and knowledgeable about the washer and dryer they installed for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Protection Plans are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Standard Warranties Pay for themselves in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPERGEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to buy peace of mind with a low cost. While I hope I never need to use the service, it is sure comforting to know that reliable, trained Geek agents will come to the rescue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes geek squad is worth it! Once anything goes wrong Best Buy is there to save the day. Had plenty of experiences with them and every time they have come through with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for protection. Good to know I will be covered for any problems I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth to get the protection for big items like washer dryer and fridge. I used it twice and they were very professional and they fixed my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given that a washer has both electrical and mechanical components and also handles fluids (liquid soap and water), buying the service policy seemed to make sense. A washing machine is too large to bring back to the store if there is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it and feel peaceful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not have any headaches after purchasing your appliances, do purchase also Geek Squad protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Large Appliance Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good decision to purchase this service plan extended warranty. Had to use it recently and the repair needed on our Maytag gas dryer was made with no fuss!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek gurl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are the way to go. They are for in home service of your appliance and they always come quick to repair your appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was great will update if i use warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had to use yet fingers crossed if they do half as good as the delivery guys ill be pleased. Will update if need to use the warrenty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, i love that they are always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but I wish they will give you a shorted window for their visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wormed of potential dryer belt failure. Purchased the extended warranty in case I was plagued by this problem. Hopefully I won’t have to use this.

    I would recommend this to a friend