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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 5,635 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced leaking samsung. So far so good. Hope it doesn’t leak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it. My purchase is brand new but if I do ever need it then awesome. My brother purchased his with a TV and it paid off for sure so I knew I had to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret not getting this with our last washing machine and now have peace of mind with this purchase should anything go wrong. It's worth spending the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my unit quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered my washer and installed unit. Very clean and professional

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the geek squad protection...it could come in handy one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet but knowing i have it is a relief.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value for the money!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is awesome! It is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good coverage good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the coverage is excellent, we received a good price for the product. in another seller, the coverage price will be more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and everything was explained well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plans out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers by far the best protection plans out there. They work hard to get the repair done in a timely fashion & the repairmen are always very knowledgeable, respectful and friendly. Highly recommend getting this for any high ticket item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job at installing the machines. They gave me step by step on how to use and clean them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad awesome and knowledgeable very patient, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come out when you call them they the best at services

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it but I guess it’s good. I guess the service is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy Luv the experience of easy service Just a click away and team help available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLANS ARE GOOD, SERVICE NOT SO MUCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PROTECTION PLAN IS GREAT IT GOT ME A BRAND NEW DRYER AFTER THE OLD ONE CRAPPED OUT

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they connected my washer the same day and quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a great team , they offer a good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty seems a decent price, bought new washer after having old washer for 10 years I’ve used Best Buy warranty with prior washer that’s why I bought warranty had good results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help! All questions I had were answered well!

    I would recommend this to a friend