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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 5,635 reviews
  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all your appliances. Definitely gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this. But I wanted my appliances protected. I have done business with Best Buy for years. I have never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is going in to my son's apartment so while I'm not expecting any issues with an LG product, this is great "appliance insurance policy" for the price. Also prefer dealing with BB rather than Customer Service at LG headquarters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought new machine in and set it all up for me. Great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. I purchased this plan for both my new washer and dryer. Hopefully I never have to use it. But it's a great feeling to know I am covered if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convenience service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use the service, but I was confident in having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a good job installing my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope this coverage is better than home depot's all they did was give me the run around when it came time to repair. This coverage is great because it's though there geek squad after the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calling up the crew and easily scheduled the appointment to see and fix the problem with my fridge. The crew handled it with care and explained in human language to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by geek squad I recommend you to use their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alfonso Infante Jr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful product they're working excellent condition for right now excellent can complain at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services with the set up of equipment very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered the washing machine, installed it in my laundry room, hauled away my old washing machine, instructed me and my husband how to use the new Samsung washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Quiet , easy to install, Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having access to the geek squad 24/7 for me is a life saver. I work remotely from Arkansas to California. Down time for me is a killer. I have used the service four times since purchase and its been excellent. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service would highly recommend . The new product works perfectly. I have had no problems. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Smart Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the way to go when ordering these kinds of items. There was a problem with a friend's purchase who had this protection and they took care of him immediately. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad talked us through the best option that fit me, instead of just throwing in a bunch of options that we didn't understand nor needed. Definitely a great deal and asset to my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty on my washer and dryer is great anything goes wrong with it I can them and they come fix it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use if needed. Very nollegable. Very qick response.

    I would recommend this to a friend