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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,681 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money for piece of mind in case anything breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to get the geek squad just incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans very helpful if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad protection on all of my TVs and appliances and they do a great job with service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this extended warranty for the cooktop and the price was reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the Geek Squad a couple of times, now will buy it every time,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have 3 years without worry, if anything happens to my appliance they will fix it or get it resolved quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a gamble...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until you actually need protection and don't have it secured. Hate to get caught unprepared on something costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranties for my appliances..good value and less worry for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very safe with geek squad protection! Always able to have all my question answered, always happy to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price good Apliences good quality that knothole Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best buy warranties and protection plans! I will always buy them when I purchase things from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchased just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use but glad I purchased just in case we need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet but being covered gives piece of mind!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service. Set up 4 different appointmets and each got cancelled day of appoitment. Only to be told they don't service our area. Keep getting run around been 6 months trying to get this resolved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t needed the protection plan! Amazing product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS BE PROTECTED!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS BE PROTECTED IF/WHEN ANY ACCIDENTS HAPPEN! YOU'LL BE GLAD THAT THE GEEK SQUAD "HAS YOUR BACK" COVERED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the protection plan. You never know what will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure what to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of those things that is hard to review until you need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must have when you need it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a day where appliances get 3-5 years before they break, I am glad they had this and that we spent the money. We got about 3 years out of the appliance before we needed it. It did take a bit of time to go through the process and finally get the appliance taken care of.

    I would recommend this to a friend