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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,681 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had on other products too , On time service and staff always help and advice best ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect us !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having peace of mind is the best feeling in the world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yummy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but I’m glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year standard Geek Squad Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection adds to the dishwasher - peace of mind for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, have benefited from the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may never use it......But you will be glad you have it if you ever need it.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection because of the great coverage and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and service and you can cancel it any time and get a pro rated refund:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! They have installed many products for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to know that if some of my electronics don’t work Im cover

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Covers fixes but not replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our dishwasher for 2.5 years and bought the 5 year warranty. Wheels in the slider fell off. Then the motor seemed to go out out in. Geek Squad came out over a 6 week period and couldn't resolve it. They very courteous and apologetic. Always called me ahead of time for appointments. I never had to call them once. They gave me a code to go into the store to get a replacement dishwasher. Talked with the Pacific Sales team. They had issues ordering it in the system. Whatever that means. Said they would call us back. They never did. We went back into the store two weeks later, they still had issues said they would call us back. 4 weeks later we have called numerous numbers and nobody calls us back. At one point we thought we made progress as someone said they fixed it and it was going to be delivered 2 days later on Friday. It wasn't.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time out of your day to connect with us about this. I'm sorry to hear about how the second part of this process went. This is definitely not the level of service we aim to give you. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Heard it’s a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I put geek squad on all my recent appliance purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I put geek squad on all my recent appliance purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Wonderful Wonderful Wonderful Wonderful Wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was able to replace my gas range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced gas range although after 3 visits from the technician to fix the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When spending $2K on a fridge this is a must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When spending $2K on a fridge this is a must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the geek squad protection for both my appliances and feel a big sense of relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geeksquad definitely recommend when it’s offered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i like to be prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i will reco.end to be cover in case something happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would get warranty it saved us because if we did not it would have cost us

    I would recommend this to a friend