Customer Ratings & Reviews

What can I say? We have had no problems with this appliance and therefore, no need for repair. It is difficult to rate something that we have yet to use, and hope to never have to use it. But it makes you feel better knowing that it is there, when and if you need it.

Had to use the service once so far and it was easy.

I highly recommend getting the warranty coverage with Geek Squad. Since you can access everything with an app, you don't have to worry about keeping a bunch of old papers

Anytime I buy an out of the box product from Best Buy. I will always buy the geek squad extended warranty. Minimal cost.

Protection Plan is one of the best in the business. Was easily able to replace a cooktop that arrived damaged. Also an ice maker in my fridge broke down and they came and fixed it right away. No hassle, and no run around.

They were very helpful installing our new TV and setting up our new computer. But when we called for help with a computer question, we were told their computer went down and would call us back. No one called back.

Have taken several computers in under this service agreement and have been very pleased with the turn around time by Best Buy and the results of their work under this service contract. They have been very helpful and very friendly when I talk with them about the issues concerned each time. I would reccomend this service to others.

Beat buy by far has THE BEST protection plans for their products. It saved me from having to buy a new TV and I was even able to get a more up to date model if the one I originally purchased wasn’t available. I highly recommend the Geek Squad protection on more expensive products!!!

Geek squad mounted my TV and hooked up all my appliances. They were on time they were helpful they went over and above.

Protecting my purchase. Might not need it, but prefer to have the protection in case anything happens.

Geek Squad customer service has been great compared to the typical Best Buy customer service call centers.

Great service …………………………………………………………………………………………..

The tech was very knowlegable, and we hope he will be able to fix the problem

I have not used it yet but I think it is worth protecting your investment. Geek squad in my opinion, is something one has to invest in when you make a major investment. I don’t pray anything should happen to my washer but I think it’s worth being protected.

I have had a fridge, microwave, dishwasher installed so far. More appliances on the way. So excited!

Your rates are a little to high for regular people out there trying to live.

We have been through two (2) Over-the-Range Microwaves in the last eighteen (18) months. Had a purchased this type of protection, for the low cost available, I would have saved over $1000.00 in that time frame.

Have used the squad in the past and they get done what needs to be done . So I insure myself by staying involved with them in the future .

Great protection to have on expensive products. Peace of mind on protection

I purchased my protection plan which includes all the purchases I’ve made at Best Buy, I enjoy the feeling I don’t have to worry about things breaking down.