Customer Ratings & Reviews

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

This is the must have for major appliance and have the warranty that works for 5 years. Comparing the rate from other online firms, the cost from Best Buy was very competitive.

GOOD CUSTOMER SERVICE FAST PASTE AND ON TIME ALWAYS GET GEEK SQUAD PROTECTION

Never used them but just knowing that I'd something happens to the gift that i bought my mom i know it will be covered and they still cover appliances

Even though this microwave came with a 2 year warranty it was worth adding additional warranties to the way all products are built these days.

It is good to know the geek squad has your back. Thanks

I am normally a person that prefers sears warranties when it comes to my appliances because of their attention to detail. But this warranty was 1/3 the price and added to the terrific price of the product I could not pass it up. I have used geek squad on my electronic devices and was happy so I have to wait to see the progress on these items if needed

I get Geek Squad with all major purchases. They take your call and quickly dispatch a repair technician to fix the problem. It is convenient that they come to the house and worth it when it was purchased over a couple years! This is worth every penny!

Even though this microwave came with a two year warranty, It was worth adding an extended warranty due to the way all these products arebuild

I had issues with rust on one of my appliances that was delivered and also with a installation pack for my washer that was not delivered. I got a replacement for my appliance, and a refund for the undelivered washing machine instal pack.

Always make sure to have something to-go-to when in need

Tech Representative was very helpful excellent attitude and did great job help g me withmy new appliance

The delivery guys got this into my house without removing any doors. The ice maker is not very fast but works great. We really like the storage space in both the fridge and freezer.

Great deal clean installation very professional. Highly recommend

Hope we never need to use the Geek Squad for repairs but have peace of mind having it for expensive appliances. Installation was completed in a workmanlike manner. Installers wore masks and made quick work of installing new gas range and over the range microwave.

Purchased Geek Squad protection on dishwasher - I normally only purchase for water related appliances. thankfully have not had to use it so far; However, I've generally had very positive experiences with them when I've had to use it with other kitchen/laundry appliances.

It’s expensive fir the extended warranty/gel squad service plan but hopefully if anything should go wrong this repair process will be fool proof. So far I haven’t had to use it luckily. But nice to know it’s there if we need it!

I purchased a mini iPad 4 and a 4K tv with the Geek Squad protection. One week later, I brought them an old laptop that needed to be cleaned up and upgraded. It was free because of the Geek Squad protection plan I purchased. The guys there were vert friendly and had my laptop ready like new the next day.

Best protection agreement for the money compare with others.