Customer Ratings & Reviews

These guys arrive when they say they will, they let you know when they're coming, they do their jobs quickly and professionally, and they clean up everything before they leave. Heck, they even wear shoe covers if it's raining outside. I can't say enough good things about The Geek Squad.

Im glad i bought a warranty. Cause if anything goes wring with my dishwasher i have the geek squad to call.

Geek squad plan is worth the investment. If ever needed it would pay for itself with piece of mind

Geek squad plan is worth the investment. If ever needed it would pay for itself with piece of mind

I feel very confident with the 5-year protection plan that my product is solid for at least the five years with no out of pocket costs to me. This assures me Best Buy stands behind their products to the consumer. Thank you

added to my new dishwasher in case of problems hoping i never have to use them

the dishwasher was not installed by the delivery team they said I needed a air gap in my counter top I said I would not cut into my quartz top but had a under counter gap and they left me hanging and would not install 3 stars because they got it in my house

I haven’t had to use it yet but love the affordability.

Wouldn't be without this warranty. Saved me money in the long run, would have had to buy or repair 2 yr old microwave panel and would have been very expensive. Was installed quickly. once issue was settled that item was too expensive to repair.

It's hard to review a warranty on brand new appliances but I do feel the extra protection is well worth the price, although I hope I won't have to use it. If I do, I feel more at ease because the terms of the warranty are very good for an extended time beyond the manufacturer's guarantees. Peace of mind is worth it!

Excellent for buying it. Good and fast service. A little overpriced

Very helpful. I highly recommended for specially for Samsung appliance user.

I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

Geek Squad had always worked well for me, until my purchase of a TV antenna they installed for me. I get better reception on my bedroom TV with an Antenna I bought at Walmart & installed myself, I can hardly get any reception with the antenna they installed & it cost me $199 for the antenna & $199 to have Geek Squad install it.

I bought the product protection because of all the technology built in to the range.

I had to get this. My last appliance from best buy broke right after the manufacturer warantee expired so I had to buy a new one. This will hopefully protect me longer.

5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

Seems like a good warranty but will see if service is needed, price and renewal cost high but saves you on some related necessities like delivery, installation, haul away.

I am hoping that I don't have to use it but having this type of coverage is a peace of mind