Customer Ratings & Reviews

Always get the extended warranty! Over the years I have used Best Buy warranties for many items, from computers, appliances, TVs, etc. It's no fun paying up front, but when something breaks, it will save you a lot of money.

I have had to use the Geek Squad several times with my different devices and have always been pleased with their friendly efficient service. They are happy to help solve problems as well as explain how to use my devices if I get stumped. In store customer service is as good as over the phone.

If anyone buys anything from Best Buy, add the protection plan. No hassle, down to the point good on their word service. No one comes close to this plan or package. A must have for any large appliance or electronic.

I love the ice maker because it gives you crushed ice like Sonic does. You have a lot of fridge space and freezer space

Great fridge spacious, like the water beverage holder and the option to open the quick access.

Geek squad is always very helpful and something goes wrong with my purchase

A neccessity with todays appliances. They are so technical that if any problems with it cost more than the plan to have walk into the house. I wish you could renew plan when time was up

Always good to have in case of issues in the future. Better to be safe than sorry.

The agents mounted and got it set to go before they left, great job!

Very professional and friendly.Explained everything really well

I bought a microwave that broke after 18 months and had to submit a claim. Submitting the claim was not best, but everything afterwards was and BestBuy stood behind everything. I continue to purchase these from BestBuy.

I bought a microwave that broke after 18 months and had to submit a claim. Submitting the claim was not best, but everything afterwards was and BestBuy stood behind everything. I continue to purchase these from BestBuy.

From what I read Geek squad offer great service and knowledgeable about the new tech.

Not as silent as quoted.I expected it to be little more quite

Was able to get rid of my inferior whirlpool range .. Unrepairable and get my beautiful Samsung range

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

I purchased this protection plan for my stove and haven't had to use it yet thank God but I got it anyway because I have used the geek Squad protection plan on other appliances in the past and they are simply amazing thanks

Got 5 year protection cause I know the oven heat will create problems with the digital control panel at some point.

This is a must have. Peace of mind knowing that if anything happens you’ll be covered is worth the investment.