Customer Ratings & Reviews

Geek Squad has always been amazing for us. We have not had to use it yet for the microwave we bought but we've used it for other things.

Great service …………………………………………………………………………………………..

The cost / benefits rate is excellent, this is why I select Geek Squad with this type of product.

The Geek Squad has kept our home computer functional. No matter what the difficulty is, they stick with me to get it resolved. Just today they helped me solve a problem we are experiencing with our TV and Roku. Who would have thought? We will renew for another year of service.

Waiting to see how good the warranty is with Best Buy. Just purchased so have not had to use.

A must buy for big ticket purchases. Highly recommend because Best Buy honors when warranted

We got the extended service plan with our refrigerator, as extra protection. Geek squad has always taken care of us if there has been a problem, so we always get a protection plan with our items.

Im glad i bought a warranty. Cause if anything goes wring with my dishwasher i have the geek squad to call.

Good value for the money, hope we never need to use it.

GOOD CUSTOMER SERVICE FAST PASTE AND ON TIME ALWAYS GET GEEK SQUAD PROTECTION

I didn’t use the service but if I needed service I had piece of mind my fridge would be serviced.

Always good. Haven’t used yet but have on other items and they are so good.

Bought this plan for my dishwasher. When it needed repair on a couple different parts, they had a new one delivered and installed by the technician. It was worth the cost and peace of mind it provided.

When the ovens on my less than one year old GE café range stop working, the agents were able to diagnose the problem over the phone, get the part,It installed within days of the part arriving.

Each time I purchase electronic equipment I invest in the 'technical support' to maintain the functionality. More times than not I use said support service. For me, tech support is like health and life insurance, your financially better off with it than the cost without it.

I hope never need to use it for my recent purchase (VR goggles), but My experience with BB additional protection plan saved me near 3k when my TV went belly up. So if I invest good money I always get the protection plan.

Always buy the purchase protection. When I used it in the past there has never been any issues. Would definitely recommend

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.