Customer Ratings & Reviews

havent used them yet but will soon for my refrigerator

Excellent coverage for a very good price. I hope I never have to use it but it’s good to know that it’s there when I need it.

It gives me peace of mind knowing I am covered by the Geek squad.

Works really good I have no problems and a bunch of complements it gives a touch of elegance to are home would definitely recommend

I have purchased several extended warranties with appliance purchases at Best Buy. I have never had any issues getting items repaired.

Our family appreciates the comfort of having extended warrantees for major appliance purchases. We have purchased the 5 year extended warrantee on all home appliances that we have bought from Best Buy. Best Buy lived up to the warrantee by offering a replacement appliance swap when the prolonged service maintenance contractor was 3 weeks out. Rather than having to wait- we were satisfied with the rapid decision for replacement.

Love this Fridge Freezer, the doors have so many compartments and the freezer has 2 drawers where one can be converted into a fridge drawer by just pressing on a side control. The best part of the Fridge is the view door where I keep everything I need for easy access so I dont need to open the Fridge very often

Good so far But then I haven't had to use it yet On top of that I'd rather have the protection than to be without it if I did need it

it's always worth paying the extra money for the 5 year warranty

Its ok, but i liked my old dishwasher better. The tines are really close together making it hard to load bowls anywhere but the top rack. For plates you load on the bottom bit they roll if you don't load on the back of the lower rack. The lower rack doesn't alow for wide tall things. The cup sprayers are ok but i still whish i had gotten anLG.

Always buy the extended warranty for installed appliances. It takes the pain out of service. Appliances are not built with the quality they used to be. Brand names don’t have the same value; especially since they went to making everything in China. Not 5 stars, since the repair contractors vary in quality. Some repairmen are good and quick. Others repair people are incompetent. And the dispatchers are insensitive to your needs for a functioning machine ASAP. The Pacific Home staff at the stores are good.

The agents I took down my old TV and installed my new TV. They stayed and downloaded all the software and worked with it until all my channels and everything from my previous TV were working correctly. Thank you so much I am not sure I could’ve done that on my own it is greatly appreciated.

The agents have helped and guided me several time to the point where if I were the agent, I would cringe and hid behind the door. I feel they really care about me and my ability to use my computer in general, and spefically my main interest, photos. Every single time I leave, they tell me " come back if you need more help. They even remember my name. I don't feel like a pain, now I feel welcomed, because of their high level of workmanship and willingness to help

Glad to know that I have coverage if needed And g a great plan for those who are smart to take advantage of a product that works.

I’m excited knowing that my appliances are covered And hopefully won’t need to use it , but glad to know it’s there if I need it

Thus far have no complaints. The exchange of dish washer, caused by my own measurements error, has proceeded very well. Thank you Best Buy

Sales team member was helpful and knowledgeable. Very pleasant to work with.

I have not needed to use this service yet. Hopefully I have no problems and never have to use it.

These days appliances are getting more and more expensive and don't seem to last as long. Sure, I can just go out and buy another one, but that isn't good for the environment. Plus if your unit breaks down, the purchase protection helps me manage my costs. Items built over seas aren't readily available (I waited 60 days for this microwave). I feel much more comfortable purchasing the plan than living without it.

I recommend getting the 3 year support with any appliance.