Customer Ratings & Reviews

I'm glad to have the warranty on for the dishwasher.

looks good, in new house haven't used yet because we haven't moved in

Got to have for the just in cases in life, covers everything

Excellent appliance - works well to date with no problems

Best Buy has quick responses whenever I have issues.

It would be zero stars if possible. I can't write a review about the service yet because I have yet to schedule one. First I tried calling the 800 number, After way too may prompts answering questions (at least 10) I finally got to question that I couldn't answer right away, one that I really shouldn't have to since it's information they already have. At that point the system just blew me off and said to call back, then hung up. Very Rude! Whoever designed the call routing obviously doesn't care about the customer. Then I tried the chat. The first few prompts were the "bot" and not a real person and offered only specific choices, none of which applied to my situation. I just randomly made choices until I got to a person. After requesting to start a service call, the response was a link to a web page. Problem is, that page allows me to manage existing service calls but no option to start a new one. The rep on the other end had ended the chat immediately and didn't even bother to check that I could get to the page, much less request the service call. I'll try again later and maybe I'll get an actual service call I can review.

Best buys protection pmans cannot be beat, grest value.

Great plan. Would recommend to anyone to purchase plan

I hope to never have to use this. We will see what happens

Great working washer and dryer will recommend to everyone

Waste of time and money. First year they make you go through the manufacturer, second year same issue (after manufacturer fixed once), they have to schedule with the manufacturer to come back out. But they only show one appointment available so I have to wait and hope someone calls me back with a date/time I can be off work for and for what? Keep replacing the same parts until my five years is up and then I have to buy a new one anyway. Total waste, customer service reps not empathetic to their system or situation, have to repeat my self over and over. Cut you off mid sentence and if they listen the first time I wouldn't have to keep repeating it.

Well worth the added protection and peace of mind.

Geek squad came out and replaced the computer and valves

Had to get it. not really a choice since the fridge requires it

Good Protection Plan would get again on other product I purchase

Great protection and yearly maintenance for my kitchen appliance

Everything works perfectly and we cannot ask for more

I learned if the device has moving parts get the warranty

Not a bad price for a 3 year plan on lower cost item like dishwasher.

Pleased with this plan of protection for my device